- Developing technical and functional use-case specifications and process flows to capture and document requirements using Axure, Balsamiq, Microsoft Visio, Microsoft SharePoint and Excel- Managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures- Leading and owning large client deliverables such as functional design documents… Show more - Developing technical and functional use-case specifications and process flows to capture and document requirements using Axure, Balsamiq, Microsoft Visio, Microsoft SharePoint and Excel- Managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures- Leading and owning large client deliverables such as functional design documents, technical design documents, data conversion mappings, integration flow mappings, testing summary documents, etc.- Configuring Salesforce.com and Force.com to enable business services by writing triggers and classes using Apex, and creating custom objects, fields, validation rules, record types, page layouts, workflows and approval processes, profiles, roles and custom reports based on requirements- Develop staffing and cost estimation models as a part of project planning and roadmapping- Using testing tools such as TSF or HPQC to write user stories or requirements, test scripts for Functional, Integration and User Testing and execute/manage testing cycles Show less

My time at Deloitte Digital Canada had many aspects: - A key part of the application design and build teams through multiple releases on the project. - Collaborated with the client in Joint Application Design sessions to develop Data Quality best practices (Oracle EDQ fuzzy search and match rule bases), Adobe Forms and Siebel application design using high-fidelity Axure mock-ups.- Worked closely with offshore resources across application, integration, data remediation… Show more My time at Deloitte Digital Canada had many aspects: - A key part of the application design and build teams through multiple releases on the project. - Collaborated with the client in Joint Application Design sessions to develop Data Quality best practices (Oracle EDQ fuzzy search and match rule bases), Adobe Forms and Siebel application design using high-fidelity Axure mock-ups.- Worked closely with offshore resources across application, integration, data remediation and testing teams to develop and test the designed solution. - Managed the security and privacy framework modifications and user preferences for all users during the largest phase of deployment.- Had an active role in the stabilization process post-go-live working closely with senior leadership to triage issues and coordinate communications with internal team members, client counter-parts, and project leadership. Show less

- Ran multiple interactive tutorial sessions for an Organizational Behavior and Systems Analysis classes- Taught undergraduates core theories regarding decision making, team dynamic, conflict negotiation, leadership, requirements gathering, system design, and the software development lifecycle. - Actively listened to feedback from students to deliver content as best as possible- Provided constructive feedback on assignments and projects