Patrick Gabbard Email & Phone Number

Louisville, Kentucky Area

GabbardDesigns is your one-stop-shop for business development and customer education. Whether you need help getting started, are looking to push a change initiative or rolling out a new LMS we are here to help. Business DevelopmentFrom idea to execution, GabbardDesigns can walk you through the process. Using an analysis-based consultative approach we find the best way way to get you from where you are to where you want to be.LMS ServicesIf starting out or looking to change LMSs, we can help assess your needs, suggest an off-the-shelf solution or build a custom LMS that meets your exact needs.Course CreationWhether you need a complete design done or you have the content and just need it moved into a digital course (SCORM, TinCan, AICC) format, we have you covered. Contact us today to discuss your needs or schedule a consultation.Content CurationDo you have a lot of "stuff out there" but don't know how to gather, sort, and present that information? No need to worry, we are experts at creating digital libraries. We can dynamically sort your content based on who the user is, so they only see what they need to see.

Louisville, Kentucky, United States

Took leading role in the Knowledge & Learning Solutions department facilitating new hire onboarding for 300+ advocates. Concurrently served as the owner, designer, and creator of the 2021 Facilitator Recertification curriculum and eLearning courses. Researched, developed, and produced curriculum content. Independently converted curriculum to engaging eLearning in 2 months; thus allowing the business to have quality control metrics and standardized baseline. Successfully implemented new eLearning curricula to 400+ facilitators.

Louisville, Kentucky Area

• Reduced annual on-boarding costs (by over 80%) and modernized leadership on-boarding experience by deploying a new social learning platform • Achieved over 90% reduction in LMS support staff hours per week (from 30/wk to 3) through intuitive site redesign, automation, and self-service integrations. Reduced time to resolution of outstanding issues from 48 hours (2015) to 3 hours 35 minutes (2018)• Virtualized annual leadership conference saving almost $300,000 in travel, lodging, food and lost productivity expense. Researched tools, built prototype, secured vendors, and executed project across over 180 sites with 462 company leaders in attendance and over 90 virtual sessions offered• Increased adoption and visibility of learning projects through the design, coding and integration of six learning and leadership websites.• Integrated multiple system reports into single roll-up of highlighted action items for Pinnacle Administrator, removing majority of manual tracking and oversight of program

Louisville, Kentucky Area

• Co-created new CMS and 5-Star metric programs; these included synergized data analytics, live and eLearning curricula, ongoing automated feedback and forward planning (using analytics). These programs raised the average rating for our 160 facilities from 3.2 starts to 4.4 stars in the course of a 14 months• Led instructional design team, trained staff on instructional design, elearning development, customer service. Project managed all major initiatives.• Managed daily functions in LMS (22,000 users) and collaborated directly with executives at vendor (Healthstream) to develop deeper integration and custom connections. Worked directly with senior development staff, provided working prototypes and circumvented standard development process to get our solutions integrated in a matter of weeks instead of months/years• Streamlined and simplified the accessing digital resource libraries through the creation 15 separate, targeted online communities that dynamically displayed only resources relevant to your role

Louisville, Kentucky Area

Instructional Design • Worked with subject matter experts in needs analysis, content planning, storyboarding, and the development of online curriculum. • Transformed content for new and existing training modules into fun and interactive web-based training experiences using Adobe Captivate, Articulate Studio, Articulate Storyline, Camtasia Studio (7/8). Creating interactive assessments focusing on real world scenarios.Design and Video • Managed video recording, production and editing. • Creates custom audio, video, and graphics for courses using Adobe Audition, Audacity, Camtasia Studio (7/8), Adobe Photoshop, Adobe IllustratorLMS and Community Administration • Administered 12,000 employees on the HealthStream Learning Management System (LMS). • Measured and assessed learning activity results and tracking progress. Coding and Development • Created and managed online learning communities- including 11 unique resource libraries and discussion forums. Creating web based communities using Healthstream Communities (Tellegent Enterprise 7), including custom scripting in java-script and html 5.

Managed marketing efforts for new product launches, including creating messaging and setting positioning, collateral, sales tools, sales playbook, demo stories, product launch webinars, videos and canned demo creation.• Managed the launch of over 28 products; creating marketing campaigns (slicks, videos, etc.), sales/operational training, updates to website, and client messages• Revamped sales training and collateral, realizing a year over year sales increase of 40% (~6 million); created sales demo playbook/training materials and trained sales force• Conducted organizational analysis for numerous observed needs. Conducted needs assessment, gap analysis and interviews, investigated possible interventions, oversaw implementation of intervention, evaluated impact and proposed constant improvement plan ● Represented marketing department in the product creation and piloting process ● Created and maintained product/service messaging for all products ● Set product marketing strategies and messaging

• Planned, implemented, launched, and maintained ZirMed University’s Learning Management system (400 users)• Launched new product-line for client training. Involved in the creation of a business plan, recruiting third-party connections, website development, launch and marketing • Project managed, researched, and created over 40 client-facing training modules

● Assessed need, conducted SME interviews and created internal training and compliance courses as needed ● Designed HIPAA compliance course package, including e-Learning course, guides, resources, and retail packaging ● Virtualized training for Third-party and setup revenue generating LMS share model, generating $90,000 in annual recurring revenue.

Louisville, Kentucky Area

• Interviewed and observed employees to document the current processes. • Engineered improved processes to promote greater efficiency. • Trained employees on newly documented processes and prepared training materials to allow HR employees to be cross-trained.

Louisville, Kentucky Area

• Recognized as one of the best support technicians at 500+ person call center. • Served as a mentor and development coordinator under various supervisors. • Identified gaps in corporate training program and created training materials that were eventually rolled out companywide. • Assisted in creation, piloting, and roll out of internal mentoring program.

Master Of Science (M.S.), Human Resources Development, 3.9

Front End Web Development

I completed the Front End Web Development track through Code Louisville. I have also completed additional self-study in Node.js, noSQL.

Bachelor'S Of Science, Business Administration, Management And Operations

Education record