Patrick Garritano Email & Phone Number

Cleveland, Ohio, United States

Cleveland/Akron, Ohio Area

• Researched, developed, and created business cases for new products and services that would be beneficial for the organization to invest in developing in order to remain competitive
• Collaborated with executive leadership team by providing advisory services that aided in the decision-making process for product development of the organization based on cost benefit analysis
• Obtained ongoing market data to ensure the organization could make informed decisions to position themselves appropriately in terms of Sales and Marketing efforts.
• Maintained partnerships with current and former clients to have consistent feedback on the competitive landscape in order to add this perspective to our strategic planningKey Accomplishments:
• Personally identified by company co-founder to fill this vacancy and specialize in the staffing vertical
• Created the organizations first competitive pricing database and matrix

Cleveland, Ohio

• Managed a seasoned team of Strategic Account Managers by providing routine performance evaluations and ongoing professional training and development.
• Prepared monthly and annual sales budgets for review by executive leadership
• Managed a $25 million book of business for several large-scale corporations including (but not limited to): Equifax, American Red Cross, Albertsons, Honda Manufacturing, Adecco Staffing, and Swift Trucking
• Worked with team members on their quarterly business reviews for their individual books of business
• Led pricing negotiation discussions that resulted in a new contract that was mutually beneficial to Asurint and the client
• Collaborated with internal departmental leadership to improve efficiency and success of client experience processes

Cleveland/Akron, Ohio Area

• Managed a book of business that included two of the companies top five clients totaling $12 million
• Led and managed a major process change the compliance process within Albertsons Companies when they purchased Safeway Inc. Most notably, ensured that all pre-determined deadlines for thousands of locations were still.
• Streamlined the outlined duties of Account Managers by delegating their more tactical responsibilities to other departments and allowing them to focus their time and efforts on more vital functionsKey Accomplishments:
• First Asurint employee trusted to prepare and present a Quarterly Business Report (QBR) to a client
• Recognized as the only Strategic Account Manager in Asurint history to be recognized as Employee of the Month
• Served as key contributor within the committee that prepared, presented, and implemented an unlimited time-off policy for Asurint employees

• Met and exceeded client expectations and goals by managing the daily operations of the account and infrastructure including (but not limited to): I.T., telephony, marketing, training, and call center operations
• Implemented innovative marketing solutions to increase profitability and sales growth for InfoCision
• Prepared and presented monthly and quarterly sales projections and sales reports for InfoCision Management
• Improved client’s return on investment by managing multiple business verticals to attain client goals
• Managed a multimillion dollar book of business including several fortune 500 companies such as: Time Warner Cable, Time Warner Cable Business Class, Dell, Capital One, Guthy Renker, and Beachbody
• Prepared and presented quarterly business reviews with the client and InfoCision Management

• Achieved client sales and revenue goals in the B2B space through search engine optimization, telemarketing, and pipeline sales management
• Wrote quarterly business reviews for management to present to clients analyzing results vs. goals, trends, and action plans
• Managed ongoing contact between client and InfoCision including monthly invoicing. Ensured client ongoing satisfaction with InfoCision services to promote long-term customer commitment
• Coordinated and managed ongoing efforts between internal departments and department heads to implement client initiatives
• Created, developed, and managed monthly financial reports for leadership within the client organization
• Set up and designed internal CRM tool that is utilized for program management and documenting communicationKey Accomplishments:

• Managed all aspects of day-to-day program operations
• Developed aggressive KPI's to measure operational results and improve client expectations. Analyzed current standings often to adjust efforts and ensure goals and expectations were consistently met.
• Coordinated efforts between internal departments and department heads to implement client initiatives
• Wrote monthly management reports for leadership within the client organization
• Tested and presented marketing and efficiency initiatives to improve client return on investmentKey Accomplishment:
• Recognized with the Team Performance Index Award in 2007

Parma Hts, Ohio