Patrick Gillen Email & Phone Number

Denver, CO, US

Aurora, CO, US

• Direct the Purchase Division that handles national residential loans and refinancing programs. Manage and train 13 direct reports to sell, manage, and close salary based loan programs. Achieve weekly production goals.
• Developed a new vision, sales model, policies, and procedures and ensured management and teams understood and implemented the effective guidelines.
• Help re-build the division by ensuring a strong, independent, and highly competitive sales environment and rewarded top production with President’s Club status, awards, and other recognitions.

Aurora, CO, US

• Promoted to oversee the Refinance Sales Division and managed 50 direct reports. Identified gaps and improved business operations by handling and resolving various corporate issues.
• Motivated, managed, and coached the team to produce 871 closings in August 2021 with an average of 21.01 closings per mortgage consultant.
• Grew the monthly closing rate from 451 units to 871 by increasing staffing levels and providing motivational coaching.
• Recognized strengths, took a personal interest, and developed 10+ staff into sales manager roles.

Aurora, CO, US

• Managed and trained mortgage consultants to surpass sales goals and produce 54 to 292 closings a month with an individual mortgage consultant closing record of 27.7.
• Evaluated business practices, improved operations, and collaborated with processing managers to increase efficiency levels and drive production.
• Led recruitment operations for the division and hired top dedicated staff to consistently achieve and surpass monthly sales targets.
• Developed and presented product, sales, account management, customer service, and compliance training programs that were instrumental in driving corporate revenues.

Aurora, CO, US

• Began corporate tenure in a mortgage consultant sales role and recognized for award-winning performance.
• Ranked as the third top mortgage consultant (out of 70+) in 2015 and achieved fourth top production in 2014 for providing a high conversion and closing rate.

Newport Beach, California, US

• Secured a national client base by marketing and selling residential mortgage products in 13 states. Managed a diverse loan portfolio and utilized knowledge to ensure all federal laws and regulations were upheld.
• Reached #1 branch sales status and recognized as one of the top five national producers out of 200 loan officers in 2013.
• Employed aggressive sales strategies, which produced $4.6+ million in 2013 and resulted in a company sales award.
• Ranked as a top corporate producer for achieving a 95% closing rate, reflecting thorough application reviews and client education.
• Increased portfolio and drove corporate revenues by selling broker loans, which represented 30% of annual production.

New York, NY, US

• Oversaw two JPMorgan Chase branches and managed direct reports to surpass sales goals and elevate customer service levels. Top production resulted from weekly sales meetings and effective training programs. Held.
• Secured a high closing rate and obtained numerous referrals by networking with realtors and providing exceptional client services.

Dallas, Texas, US

• Directed loan operations in a 16-state territory and handled underwriting, appraisals, and closings. Managed and trained associates in all phases of lending operations and licensing.
• Recipient of numerous sales awards and trips for top production.
• Ranked third out of 31 lenders corporate-wide for generating $142,833 within 11 months in 2010.
• Reached $7.5 million of sales in 2010 for closing 45 loans (ranked third in the corporation).
• Produced $9.2 million in 2009 and recognized as the #2 national producer.
• Presented with the Top Producer of the Branch Award in September 2009.

San Francisco, California, US

• Promoted to manage a $23 million branch to achieve $27 million within two years. Utilized business management educational background to effectively manage, train, and motivate staff to surpass production goals by 200%.
• Presented with Branch of the Year Award for generating over $7 million in 2008.
• Surpassed real estate, auto, and new money loan production targets resulting in the highest number of regional Manager Captain Club Awards in corporate history.
• Ranked #1 in the district for new money loans and presented with the President’s Club Award in 2007.
• Achieved 19 MVP Awards for goal surpassing production from 2006 to 2007.
• Recognized as the top district producer in 2006 for generating $2.3 million, representing 298 small loan products.