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Patrick Lima Email & Phone Number
Specialist Apple Store
at
Apple
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Specialist Apple Store
Location
São Paulo, São Paulo, Brazil
Company size
Who is Patrick Lima? Overview
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Quick answer
Patrick Lima is listed as Specialist Apple Store at Apple, a company with 163018 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Patrick Lima.
Patrick Lima previously worked as Specialist at Apple and Consultor Tecnológico at Vivo (Telefônica Brasil). Patrick Lima holds Curso Superior De Tecnologia (Cst), Defesa Cibernética / Defense Cyber Security from Faculdade Ibptech.
Company email context
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Apple
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Profile bio
About Patrick Lima
Carreira desenvolvida em suporte técnico N1 e N2 em empresas do segmento em tecnologia e telecomunicações, tais como : AppleCare e Vivo e TagPlus.Graduado em Gestão de Tecnologia da Informação pela PUC-MG e em migração de carreira para Cyber Security / Segurança de Dados
Current workplace
Patrick Lima's current company
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Apple
7 roles
Patrick Lima work experience
A career timeline built from the work history available for this profile.
Specialist
Current
Jun 2024 - Present
Consultor Tecnológico
Responsável por: - Realizar o registro dos incidentes de tecnologia em loja pelo ServiceNow para que a tratativa esteja endereçada e escalonada corretamente além de promover parcerias com as equipes de TI para tratativas remotas contribuindo com outras demandas mais críticas. - Realizar gestão de equipes numerosas bem como acompanhar e desenvolver de.
Nov 2019 - Jun 2024
Consultor De Negócios
- Responsável pelo consultoria para clientes da Base Vivo com intuito de realizar atendimento e sondagem de forma abrangente a fim de propor as melhores soluções de acordo com as necessidades apresentadas nos seguimentos de móvel, fixa e terminais.- Conhecimento sobre Concorrencia e realizar pesquisas de mercado.
Apr 2017 - Nov 2019
Analista De Suporte Técnico
Responsável por: - Realizar atendimento dos usuários de forma remota e auxiliar nas dúvidas e resolução de incidentes por meio de ferramentas de suporte remoto, bem como, acompanhar e priorizar atendimentos de acordo com a urgência e impactos na utilização das plataformas pelos clientes.- Realizar o registro dos incidentes em timeline com intuito de.
Mar 2016 - Apr 2017
Consultor Applecare
- Realizar atendimento e suporte via telefone ou chat, registrando os chamados, auxiliando o cliente em problemas de baixa ou alta complexidade no que se refere a Ecossistema Apple - iCloud, Macs, Apple Watchs, iPads, iPhones, TimeCapsule e afins) por meio de troubleshootings;- Possuir Inglês intermediario e técnico;- Responsável por ministrar treinamentos.
Sep 2013 - Dec 2014
Helpdesk Técnico
- Contratado para prestar serviços a Prodabel - empresa de informática da Prefeitura de Belo Horizonte no qual realizava atendimento e suporte via telefone / chat, para resolução de problemas de software ou hardware e em casos de não sucesso, era necessário abrir chamado e escalona-lo de acordo com a prioriadade, além de, acompanhar os mesmos.
Nov 2012 - Oct 2013
Team & coworkers
Colleagues at Apple
Other employees you can reach at apple.com. View company contacts for 163018 employees →
AF
Andrew Fearn
Colleague at Apple
Las Vegas, Nevada, United States, United States
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JV
Jerry Verduzco
Colleague at Apple
San Bernardino, California, United States, United States
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CW
Chelsea Walton
Colleague at Apple
United States, United States
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SC
Sylwia Cendrowska
Colleague at Apple
Siedlce, Mazowieckie, Poland, Poland
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JM
Jessica Morgantini
Colleague at Apple
Bergamo, Lombardy, Italy, Italy
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بع
بدرية علي
Colleague at Apple
Jiddah, Makkah, Saudi Arabia, Saudi Arabia
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MR
Mauro Rodriguez
Colleague at Apple
Buenos Aires, Buenos Aires Province, Argentina, Argentina
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RV
Roger Valverde
Colleague at Apple
Berkeley, California, United States, United States
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KL
Kaiser Li
Colleague at Apple
San Francisco Bay Area, United States
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KC
Katherine Calabro
Colleague at Apple
Watertown, Massachusetts, United States, United States
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Andrew Fearn
Colleague at Apple
Las Vegas, Nevada, United States, United States
View →
JV
Jerry Verduzco
Colleague at Apple
San Bernardino, California, United States, United States
View →
CW
Chelsea Walton
Colleague at Apple
United States, United States
View →
SC
Sylwia Cendrowska
Colleague at Apple
Siedlce, Mazowieckie, Poland, Poland
View →
JM
Jessica Morgantini
Colleague at Apple
Bergamo, Lombardy, Italy, Italy
View →
بع
بدرية علي
Colleague at Apple
Jiddah, Makkah, Saudi Arabia, Saudi Arabia
View →
MR
Mauro Rodriguez
Colleague at Apple
Buenos Aires, Buenos Aires Province, Argentina, Argentina
View →
RV
Roger Valverde
Colleague at Apple
Berkeley, California, United States, United States
View →
KL
Kaiser Li
Colleague at Apple
San Francisco Bay Area, United States
View →
KC
Katherine Calabro
Colleague at Apple
Watertown, Massachusetts, United States, United States
View →
3 education records
Patrick Lima education
Curso Superior De Tecnologia (Cst), Defesa Cibernética / Defense Cyber Security
Curso Superior De Tecnologia (Cst), Computer Technology/Computer Systems Technology
Lingua, Teaching English As A Second Or Foreign Language/Esl Language Instructor
FAQ
Frequently asked questions about Patrick Lima
Quick answers generated from the profile data available on this page.
What company does Patrick Lima work for?
Patrick Lima works for Apple.
What is Patrick Lima's role at Apple?
Patrick Lima is listed as Specialist Apple Store at Apple.
Where is Patrick Lima based?
Patrick Lima is based in São Paulo, São Paulo, Brazil while working with Apple.
What companies has Patrick Lima worked for?
Patrick Lima has worked for Apple, Vivo (Telefônica Brasil), Tagplus, Infosys, and Aec.
Who are Patrick Lima's colleagues at Apple?
Patrick Lima's colleagues at Apple include Andrew Fearn, Jerry Verduzco, Chelsea Walton, Sylwia Cendrowska, and Jessica Morgantini.
How can I contact Patrick Lima?
You can use AeroLeads to view verified contact signals for Patrick Lima at Apple, including work email, phone, and LinkedIn data when available.
What schools did Patrick Lima attend?
Patrick Lima holds Curso Superior De Tecnologia (Cst), Defesa Cibernética / Defense Cyber Security from Faculdade Ibptech.
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