Knot Standard is a custom menswear company based out of New York City. Since 2010, our company has continued to expand to new markets, but our mission remains the same; to provide high quality, custom clothing for men worldwide.To date, we operate seven appointment-only showrooms in New York, Chicago, D.C., Houston, Austin, Dallas, and San Francisco, in addition to our e-commerce based business at KnotStandard.com. Driven by rapid growth and a strong team, we have enjoyed some great PR from Inc.com Top 5000 (ranked the #9 fastest growing startup in New York City in 2015), CNBC Forbes, GQ, BBC, Mashable, the LA Times, and more.

Manage expectations in regard to maintenance and adherence to Policies and Procedures documents and Operations Manuals of employees in the Austin showroom.Streamline operational logistics and procedures creating seamless and integrated processes focused on an elevated customer experience, showroom ease-of-use, and overall organization of daily business flow & logistics.Ensure all supply counts and levels are maintained and ordered as needed.Support any set-up and clean-up efforts needed for KS in-showroom events.Report any maintenance issues to Retail Operations & Merchandising Manager and manage timelines to get the issue(s) resolved.Work with Retail Operations & Merchandising Manager to complete season launch items including distribution of fabric books and samples to all showrooms, as well as ensuring fabric books are up-to-date.Managing pricing labels for seasonal fabric stock.Updating our fabric libraries (discontinued fabrics, quick turnaround fabrics, new and dated fabrics).Oversee showroom visuals to ensure showroom visual standards are upheld based on seasonal & monthly merchandising directives and according to KS showroom standards.

Learned from a consistently top performing shop of the largest bicycle company in South Florida. Daily activities included bicycle sales and assembly, customer service, as well as minor bicycle repairs and tune up assistance. Averaged $10,000 in Sales per Month.

Created and Designed website found at www.yourpersonaltailor.com. Manage and run all social media platforms for the company (Linkedin, Facebook and Twitter).Manage outgoing company email. Assist with client sales, measuring and outfit combinations.

Responsible for serving customers and selling merchandise. Provides courteous service to customers in a timely manner to generate sales and drive conversion by engaging customers with superior service and attention.

Worked to make FAU’s student body a more prominent figure in the State and among fellow universities.Fostered community embracement of FAU and the Student Body. Ensuring that all students are well prepared to represent the interests of FAU and the Student Body before the State of Florida Legislators.

Provided customer service to students, faculty, and administration regarding the services Student Involvement & Leadership provided pertaining to Fraternity & Sorority life, Student Organizations, and The Leadership Education And Development program also know as L.E.A.D.Prepared documents for the professional staff using Google Docs, Microsoft Excel, Microsoft Word, Adobe Reader, and Survey Monkey. Assisted professional staff with facilitating office sponsored programs such as the Annual Student Leadership Conference, Homecoming, and various concerts put on through FAU's Program BoardEdited constant posts for the Fraternity and Sorority Website found at: http://www.fau.edu/fslife/index.php

Understand and respond to customer needs and concerns in an appropriate, proactive and positive manner. Maintain an active awareness of the merchandise available in the department and store. Assist at point of sale as necessary. Maintain the department, minimize clutter and ensure merchandise fixtures are organized and fully- stocked. Provide a positive and memorable shopping experience for all customers.