Patrick Guindon Email & Phone Number

The Global Engineering organization is a centralized group of more than 1000+ talented developers, SDETs, BAs, data engineers, scrum masters, agile coaches, business analysts and architects across our delivery centers and onsite delivery teams.My role is to drive consistency and quality of our team’s delivery for our customers and enable career growth opportunities for our people. Furthermore, I am accountable for the business health of the organization, to maintain a sustainable workforce and scale according to our sales pipeline.

The Continuous Testing Practice provides market-leading engineering, transformation, advisory, and managed outcome testing services. We specialize in the areas of built-in-quality, performance engineering, automation, Test Data Management and other specialty areas, such as gaming, integrated devices, wearables and other digital products.My role as Practice Director is, primarily, to lead and enable my team in the development and delivery of services, products and accelerators that enable success for our customers. Furthermore, I am accountable for the financial and operational health of the practice. Overall, and at a high level, my areas of responsibility include:• Leadership and enablement of continuous improvement; operational optimization organization scalability and employee growth• Maintain strategic vision and establishing clear measurable goals• Facilitating all areas of the value stream, including sales, solutions, delivery, contracts• Drive coutinious Improvement of quality for the organization• Maintain a financially healthy organization thought lean budgeting principle• Act a servant leader, enabler, and facilitator for my team and the organization

Montreal, Canada Area

As with any leader, my role is diverse. In a nutshell, I contribute to the growth and enablement of the automation services and resources for the Continuous Testing Practice. That means I create and drive standalone automation solutions as well as intergrade solutions into large transformation service with DevOps, Agile, Security and Data Practices.In this role, I am responsible for:• Driving design of automation solutions early in the sales process for each of our fortune 1000 customers• Provide executive level consulting and strategic advisory for our customers; often discussing OCM, DevOps, CI/CD, Testing, Agile, etc.• Regularly maintain and update the test automation and specialty service catalog: sales material, pricing, implementation models, deliverables etc.• Keeper of the resourcing standards by aligning training and recruiting to our industry-leading role definitions• Continuously improve and innovated the testing standards, architectures, frameworks technologies and approaches we use in our services.• Contribute and collaborate with internal partners (Practices, Sales, Back/Front Office) to drive superior solutions and internal change• Contribute to the development of SoW’s and contracts and provide continuing oversight for test automation engagements.Customers and projects, I’ve been involved with:T. Rowe Price – Cloud MigrationEquifax – SAFe Systems team implementationCCC Inc. - Enterprise Automation Implementation, Rules Engine TransformationBCBCA – DevOps TransformationSalesforce (Layer 7) – Test Automation DevelopmentAmazon – Test Automation DevelopmentEA– Test Automation AdvisoryAllegis Group – Test Automation Advisory and Development

Montreal, Canada Area

The Practice Architect (PA) fulfills a senior technical leadership position within the TEKsystems QA and Testing Practice responsible for both internal and external initiatives.The Practice Architect is responsible for several internal activities that include leadership, research, technical development, coaching, mentoring and consulting responsibilities. Furthermore, utilizing a combination of software development, management, and training skills to drive and innovate the QA department in new technologies, processes and methodologies that can be incorporated into the existing suite of services, tools and frameworks.The Practice Architect develops solutions and overall QA strategies that address people management, QA processes and technologies while consulting with the organizations that utilize them. In this role, the Practice Architect is responsible for:• The successful rollout of the appropriate testing frameworks on client engagement• Supports all pre-sales activities• Implementation and rollouts of the appropriate solution on all levels – i.e. management, resourcing, consulting, technology, making presentations, demos, proof of concepts, etc.• Maintains a big-picture view of each client's testing framework• Design & development of all proprietary TEKsystems Automation frameworks and tools• Involved in hiring activities and mentoring of team members• Ensure internal processes and technologies maintenanceNotable Projects and Customers:Anthem Inc. – Enterprise Automation ImplementationExactTarget (SalesForce) Inc. - Enterprise Automation ImplementationFidelity Investments Inc. – Automation Implementation

Montreal, Canada Area

General Responsibilities• Conducted research, development and developed proof of concepts on automation trends and tools• Coached and mentor junior level automation engineers and help train manual test resources in technical testingLead a group of automation engineers and provided technical oversight on their projects that included automation• Designed and developed various type of accelerators for our automation frameworks and architecturesProject Responsibilities• Lead automation architecture (frameworks) development and implementation efforts.• Designed, developed, maintained and provide advisory for an automation solution• Applied common development and test automation design patterns (e.g. OOP, Page Object Model)• Performed test case, code and test review for his feature or automation development team.• Used various tools and develop skills to enhance and facilitate testing• Developed software tests of software applications and other types of applications based on defined requirements and stories.• Applied QA and Testing processes and best practices to projects. While also providing coaching/mentoring on best practices• Devised automation architectures and QA strategies/plans appropriate for the given development methodology.• Worked with the team to implement nightly/continuous integration build/deploy/test framework.• Proposed and implemented solutions to quality-related process issues within the context of assigned projects.Tools and LanguagesJava, C#, JavaScript, VB,Selenium Webdriver, CodedUI, UFT/QTP, Appium, TelerikLoadRunner, Jmeter, WebloadSQL, MySQL, Oracle, HadoopNotable Projects and Customers:TyMetrix – UI Test AutomationBest Western International – API Test AutomationAlly Financial Inc. – UI Test AutomationInterContinental Hotels Group (IHG) – Automation and Technical TestingScripps Networks Interactive – Automation and Technical testingBC Hydro - Automation and Technical testing

Toronto

• Create and document analytical test case based on a standardized Q/A processes which includes; Verification and Validation, Formal Test Monitoring, Performance Monitoring • Created and delegated test cases to the Q/A Team focused toward "White-Box Testing" and in some cases "Black-Box Testing"• Created and delivered test schedules to the management team in order to meet required deadlines• Created and provided standardized test documentation for the Q/A team.• Trained and assimilated new Q/A Team members to perfect the following types of testing: Functional testing, Stress Testing, Load Testing, Regression Testing• Utilize various Q/A tools to create automated test scripts or/and document defect;W.A.P, SQL Scripts, VBS Scripts, Automation Scripts • Tested various web application controls utilizing XML data source. (i.e. Telerik Controls): Modified XML data source in order to verify web control behaviour, Validated XML data to SQL databases• Authorize release packages and update on new software deployments.• Moderated Q/A meeting with the Q/A team to discuss progress, status and share any issue the team is experiencing.• Performed regular functional tests on released applications to maintain proper quality assurance after deployment• Attended development meetings to review newly release modules or/and application.Development:• Create new software updates and releases in ColdFusion 7;• Document mockups, designs, changes and releases;• Create and maintained customer SQL 2005/2008 databases;• Updated and created Stored procedures, functions, Triggers , keys and table relationships Software Design:• Analyze Business Intelligence and conceptually present software solutions;• Create software requirements based on industry software demand and standards;• Design presentations and logic layers of the software development processes;• Create mockups for the presentation layer.• Prototyped fully functional local web application modules

• Troubleshoot and resolve issues related to hardware and software in the area of network administration, programming and technical support.• Test and standardize software and hardware in different Windows environments.• Constant document development.• Demonstrate new products and develop support documents and provide informal training on the new technologies including software.• Assemble and upgrade numerous computers.• Provide technical support to clients: House of Commons administrative staff and Members of Parliament and their staff.• Deploy and maintain systems in Members’ offices.• Work closely and collaborate with other analysts in a team environment on various projects.