Patrick Gwynn Email & Phone Number

Florida

West Palm Beach, Florida Area

• Directly responsible for the profitability, sales and service for six stores, from West Palm Beach, FL to Fort Pierce, FL, that generates more than $10 million annually in sales revenue • Define and implement long and short-term sales objectives and strategic marketing campaigns • Oversee daily operations, device processes and procedures, initiate cost control to ensure profitability • Responsible for 45 direct reports, which includes; managers, sales associates and mechanics. Recruit, hire, train and mentor team members and establish departmental organizational goals • Increase performance to produce revenues in excess of 35% within first 90 days • Successful retention of personnel due to positive work environment and customer service excellence

Dallas/Fort Worth Area

• Accountable for the sales production and day-to-day operations of ten stores in seven counties within the Dallas and Fort Worth region • Delivered gross profits by 40% to under-performing stores by strategic sales approach, staff training to ensure peak performance and increase profitability • Responsible for overseeing 54 direct reports, which includes; delegating, training, developing and retaining team members • Implement customer service index matrix, develop policies and maximize sales by regularly connecting with well-established clients and building relationships with prospective customers; promote new products and keep informed of sales events

Palm Beach Gardens, Florida Area

• Managed development, implementation, and continuous improvement of training programs, including on-going learning opportunities companywide • Scheduled and taught weekly internal classes to groups of 10+ employees • Delivered virtual and live classroom product and sales training while identifying training gaps to help sales team sell promoted products • Integrated advanced technology into training session and educated employees on P.O.S system • Coordinate and conduct small group and individual training sessions based on staff and organizational learning needs • Lead learning enhancement classes to improve sales knowledge and people skills for workplace success and advancement • Routinely evaluate business training needs and adjust staff development and educational programs • Conduct ongoing needs analysis leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum • Develop and manage tracking and reporting progress on training progress

West Palm Beach, Florida Area

• Manage daily operations of Tire Kingdom store • Responsible for eight direct reports; oversee full-cycle hiring process for new team members • Increase gross profit sales by 70% • Responsible for vendor management, implementing cost-effective initiatives • Demonstrate strong customer service artistry, manage key marketing programs to ensure desired results and achieve revenue goals • Foster effective communication with internal and external stakeholders

Jupiter, Fl

• Responsible for maintaining and building national sales revenue and exceeding revenue goals by 30% to 40% each year. • Sell, maintain and service customers through daily phone presentations and correspondence while continually prospecting for new distributor client opportunities • Generated new leads, cold-calls, business development, marketing literature, follow-ups to all customers and prospects • Secure core and new product placement in programs through solution-based selling • Develop strong distributor client relationships and establish a leadership role in the national territory sales • Create and maintain detailed sales reports and record meeting data through CRM system • Responsible for weekly and monthly reports