Patrick Hahe Email & Phone Number

Manage all customer-facing support processes for Racing America, formerly Speed51. Also manage all contractor and employee logistics needs for over 200 events in 2021 and nearly 300 events in 2022.Customer Experience - Manage customer care team, training, and processes to deliver the best experience for Racing America customers across multiple platforms. Receiving messages from our e-mail, social, and third party platform sources, assessing level of assistance needed, prioritizing support, and providing a bit of magic to make a customer's day better than they started as needed. I work alongside our customer care team to assist with providing the best outcomes for the company and our customers.Logistics - Booking contractors and scheduling work for employees, providing logistics support for over 200 events in 2021 and nearly 300 events in 2022. Booking hotels, flights, rental cars and other travel needs with budget considerations in a timely manner. Implementing changes as events change or cancel at a moment's notice. Working with our track and series partners to confirm credential needs and on-site needs for production crews. Tracking budgets by event and analyzing trends to identify potential future cost savings / increased comfort and benefits.

Cleveland/Akron, Ohio Area

Coordinating new technology between the company and employees, continuing coverage of short track racing across the country using traditional broadcast and backpack journalism skill sets, and assisting customers with issues that may arise while viewing Speed51.com content.

Cleveland/Akron, Ohio Area

Backpack journalism coverage of the Great Lakes Region for Speed51.com

Cleveland/Akron, Ohio Area

Dedicated to covering the Indiana, Michigan, and Ohio racing scenes for Speed51.com. Multimedia journalist responsible for writing articles, shooting videos, gathering action camera footage from on-board cameras, and generally any duties as needed.

Akron, Oh

Currently working in the procurement division of LKQ Corp. Working with multiple regions to ensure buying standards are met and improved. Compiling and checking data to improve the purchasing process.

Akron, Oh

Webmaster for NorthernOhioLegends.com. I update the site with current information, add media captured from the event, complete write-ups from races, and post results. I also assist the NOL promoters with series advertising and public relations as needed.

Akron, Oh

NEO Racing News is the new home for information from tracks across the region. Asphalt, dirt, road, and drag strips are included in our coverage area, plus car shows and events to keep fans satisfied year round. Visit us at www.neoracingnews.com

Cleveland, Oh

Restaurant review freelancer for Metromix Cleveland. Duties included taking pictures of the location and uploading data to servers.

Manage schedules, programming, and content for WCMO-TV in Marietta, OH.

Produce, record, and edit events for College Relations for use on the Marietta College Website and online video websites.

Select Marietta College sporting events to cover on 88.3 WMRT-FM, 98.5 WCMO-FM, and Channel 15 WCMO-TV. Schedule talent and staff to work at selected events. Maintain promotion of events on involved stations and through other mediums.

Manage schedule of on-air talent, broadcasts of sporting events, and other local programming for 88.3 WMRT-FM. Other tasks include updating local events calendar, college campus events calendar, managing library of Public Service Announcements, and keeping music library in good shape.

Videotape meetings and presentations for companies that hold events through Marietta College Conference Services. Includes NDA work.

Choosing feature report topics and ideas, assigning reporters to features, and reviewing feature reports for air on Channel 15 WCMO-TV

Assisted station managers of 88.3 WMRT-FM with all related tasks as needed.

Marietta, Oh

Make editorial, advertising, and staff decisions for Writing on the Mall, the official blog for Marietta College students, by Marietta College Students. I also manage the associated Facebook, Twitter, YouTube, and Flickr pages. Other tasks include writing stories and managing administration functions of the site.

Used KLZ Newsroom 4 to update local news wire with ABC Newscall audio and to generate content for AkronNewsNow.com and Newscasts for 1590 WAKR-AM, 97.5 WONE-FM (Morning Drive News), and 94.9 WQMX (Morning Drive News). Also downloaded Weather Channel updates and uploaded clips to local server using Newsroom 4 and Scott Studios Trim, Label, Convert. Wrote, produced, and edited overnight news broadcasts, voicers, and construction reports for 1590 WAKR and AkronNewsNow.com audio stream. Conducted interviews, researched stories, and discussed ethical implications of decisions. Shadowed AkronNewsNow.com Vodcast production, post-production, and content generation. Also went on location to shoot video for B-Roll and updated content on AkronScreams.com.

Summer Job; Worked in warehouse at Triplett LKQ in Akron, OH. Retrieved part orders and re-stocked warehouse.

Made cold-calls to Marietta College alumni to generate donations for the Marietta College Fund.

Summer Job; Landscaping and disaster clean-up services

Scheduled programs, taped various events throughout the community, recorded feeds, ran audio and video in 700-seat auditorium, directed three-camera shoots, edited video, managed employee schedules, duplicated VHS and DVD recordings, updated community calendars, planned purchases of software and hardware, repaired audio/visual equipment, managed audio/visual equipment requests, and managed video library

Ba, Broadcasting, Management, Leadership

Activities and Societies: Lambda Chi Alpha, National Broadcasting Society, Interfraternity Council, Writing on the Mall, WCMO-15 TV, 98.5.

Post Secondary Education Opportunity Participant

Attended University of Akron for two semesters as a Post Secondary Education Opportunity Participant, which is a program for High School.