Patrick Harker Email & Phone Number

• Developed a network of new customers and distributors.
• Created marketing initiatives and sales rep incentive programs.
• Represented the company at all major trade shows and industry events nationwide.
• Worked with distributors focusing on areas of growth opportunity, sales teams and business needs, business & product improvement opportunities.
• Scheduled distributor shows, handled logistics, show specials, customer and sales team incentives.
• Provided internal trainings as well as externally to distributors.

• Maintained existing customer base and increased product penetration by 40%.
• Added new customers to the territory growing new business by 20%.
• Facilitated certified applicator trainings with new and existing customers.
• Assisted customers with warranty issues.
• Represented the company at all major trade shows and industry events nationwide.
• Grew regional sales 20% in 2018.

Marine Division

• Developed a network of new customers and distributors in the company’s largest territories.
• Created quarterly marketing initiatives.
• Assisted in the transition of website redevelopment.
• Provided in-depth trainings to customers, employees, partners, and media on products and applications nationwide.
• Managed high profile company warranty issues.
• Represented the company at all major trade shows and industry events nationwide.

Miami/Fort Lauderdale Area

I’m a sales expert who worked with Grant Cardone specializing in assisting companies and individuals to overcome challenges their business experienced in the marketplace. By capitalizing on missed opportunities, providing training on sales fundamentals to advanced closing techniques, and working with teams to uncover areas of focus we were able to develop.

• Increased average deal size over 300%.
• Doubled size of team through consistent revenue increase month over month.
• Created call scripts, business proposals, presentations, and sales motions to utilize and share with the team to assist in driving revenue across the business.
• Identified vertical specific best practices leading to an increase in hourly productivity by raising average talk time per call.
• In depth knowledge of digital loyalty rewards programs.
• Expertise in text message marketing communications for small to medium size businesses.

• Consistently delivered on an annual quota over $30M USD per year.
• Increased attach rate for technical support from 7% to 35%.
• Achieved 35% YoY bookings growth.
• Drove metrics to ensure success including: talk time, calls per day, conversion rate, and abandonment rate.
• Provided Technical Support Services Sales training for audiences of over 30 people monthly.
• Established effective relationships between support sales, partners, and sales counterparts throughout Citrix.

• Consistently delivered upon a multi-million dollar quota.
• Realized over 30% YoY growth in support contract sales based on my superior performance and ability to multitask.
• Exceeded quota and led in key performance indicators of outbound calls, talk time and quotes.
• Primarily responsible for selling Technical Support Services across the entire line of Citrix solutions in the highest revenue generating region - $20M+ per year.
• Manage relationships with retention accounts while developing new prospects and relationships with acquisition customers.
• Support the largest US sales territory consisting of a combined total of 65+ salespeople.

• Booked owner and non-owner guests to take a tour of the companies’ resorts and provided them with information regarding the facilities along with providing sales to local area attractions.
• Used phone sales techniques to book guests to attend vacation ownership presentations.
• Managed daily tour allotments to ensure sales have the right amount of opportunities for each tour wave.
• Created marketing campaigns and events targeted at particularly challenging owner types with the focus of increasing bookings and sales with a direct effect on optimizing revenue levels.
• Responsible for reaching and exceeding weekly booking quotas.
• Developed and executed marketing campaigns that increased site booking penetration.

• Mainline/ Member Services Sales Representative: July 2008-January 2009
• Introduced vacation product to new owners and upgraded packages to suit the current customer’s needs.
• Proposed ways for owners to enhance their portfolio to be more efficient for their current vacation needs.
• Assisted owners in rectifying issues with their portfolio and instructed them on how to maximize their ownership.