Patrick Haskins Email & Phone Number

Seattle, Washington, United States

Greater Kitsap Area

• General maintenance of client’s computers: including hardware replacement, malware removal, and re-imaging.
• Provides backups for clients on demand.
• Work on Windows and Macintosh computers
• Instructs clients on the proper use of their computer/network hardware and software.
• Designs and Implements solutions for Clients.

Bellevue

• Setup Workstation equipment, including VOIP Phones, for new employees.
• Handled a large call volume for over 150,000 employees.
• Handled emergency calls for Boeing built military aircraft.
• Helped to set up office procedures for telecommuting.
• Designed a program to simplify daily startup procedures when telecommuting.
• Helped set up procedures for training new employees from home during 2020 quarantine.

Richland/Kennewick/Pasco, Washington Area

• Responsible for the maintenance, replacement and networking of 80,000+ servers.
• Used a modified ticketing system (Remedy) to keep a clear record of everything that was done to a particular machine
• Used companywide automated software to keep track of all the servers and maintenance required for them.
• Coordinated with other departments to figure out a solution or to escalate the problem to the right department

Bremerton, WA

 Provided phone support for students and staff of Olympic College Provided assistance to OC Poulsbo campus Computer Technician Worked with MS Server 2008 Active Directory Set up active directory profile for new employees and students Put in charge of diagnosing and maintaining computers for entire campus Would fix minor printer problems

Poulsbo, WA

 Maintained a computer lab with 50+ computers and two laser printers Supervised use of computer lab Trained five new employees over the course of four years Helped supervisor with employee scheduling Provided on-site customer/technical support to staff and students

Bachelor Of Arts - Ba, Management Information Systems

Minor In Economics, Economics

Associate Of Arts - Aa, Business Administration And Management

 Associates in Technical Arts  Certificate of Recognition: INTERNETWORKING TECH  Certificate of Recognition: Supervisory/Human Resource.