North Jersey Luxury Homes

• Successfully introduced Property Debt Research (Fort Meyers, FL) into the NJ market; including hiring and training of new staff, setting up the physical office, and standard operating procedures• Established a new client base of title companies, attorneys, and real estate professionals • Implemented new procedures and managed daily workflow and all aspects of operations for the office• Spent extensive time in the field attracting and maintaining clients/potential clients to meet their needs and expectations, attending industry trade shows and conferences• Key participant in the development of the new system for the NJ market, including design, creation, testing, and implementation

• Leader of the “Municipal Tax & Assessment” product for the State of NJ• Successfully established new standard operating company procedures and guidelines to increase production by over 50% while reducing turn times and reducing costs and errors• Recruited, trained and developed key personnel in order to deliver the best product to our clients• Generated new sales leads and attracted new clients as well as increase order from existing clients as result of overall reorganization and improvements department wide and through extensive sales calls and networking throughout the industry• Key participant in the creation of a new software system for the Municipal Tax product• Responsible for all daily and long term operations / logistics regarding the growth of my department

• Partner in a “startup” company in the real estate industry which performs specific searches for transfer of real property, as required by NJ State law (Title 54)• Responsible for “Municipal Tax & Assessment” product• Reported directly to the CEO / President, working side by side in all operations of the firm• Established direct contact and standard operating procedures for entire State of NJ in order to conduct municipal tax and assessment searches. Worked directly with municipal government officials to establish standard operating business procedures• Developed relationships with clients as well as municipal professionals including; borough administrators, municipal clerks, tax collectors, finance officers, and tax assessors as well as professional organizations for each county and the State.• Generated 50% growth in sales and production within first 3 months of operations.• Grew division from 1 county to 21 counties, entire state, within 6 month time frame of launch• Represented America’s quality Search for various industry trade shows & conventions

• Promoted twice during first year with Borgata after successfully being responsible for selling and up-selling the “Borgata Experience” to VIP clients to ensure ultimate customer satisfaction and delver an “unforgettable experience”• Sold the “Borgata Experience” to new and existing clients including room reservations, “Fine Dining”, entertainment and spa packages. Worked directly with Relationship Marketing to ensure complete satisfaction for high end VIP players for all aspects of the clients’ itinerary• Hired directly by the Director of Customer Care from MGM-Mirage (formerly a co-owner of Borgata) to help improve property occupancy and cross sell other property facilities and packages to help generate a higher operating profit during the current economic downturn in Atlantic City’s tourism / gaming industry • Managed a staff of up to 40 people which includes a dozen key members of my “personal team”

Work directly with the Senior VP of Marketing, AVP and Marketing Executive; handling 75,000+ clients to ensure ultimate customer satisfaction with each company contact or exposure Organize all logistics for clients including event coordination, development and execution of marketing campaigns for company wide events Strong Customer Services experience which involves organizing all logistics for clients including event coordination, development and execution of marketing campaigns, working with special events, advertising, and marketing to coordinate events and promotions across multiple properties. Coordinate direct response campaigns over multiple channels including direct mail, email, and web as well as heavy telephone communications. It is the primary responsibility of the Loyalty Marketing Coordinator to support one or more of the following functions: training and communications; advertising and marketing. Work directly with the Senior VP of Marketing, handling 75,000+ clients to ensure ultimate customer satisfaction with each contact with company exposure. Partner with Special Events, Advertising, and Marketing to coordinate events and promotions across multiple properties; work with Las Vegas offices to ensure 24/7 hands on support during eventsOversee VIP client details/ customer service for events coordinate seamless concierge services for celebrity and other high end VIP guests troubleshoot as necessary behind the scenesManage direct response campaigns over multiple channels including direct mail, email, and web as well as telephone communications

Led division generating all pre-closing reports for real estate lawyers in NJ and PA; managed operations, marketing, sales team, and customer service and supported senior management on company-wide projectsTurned around previously failing division in 6 months; increased production 50% while reducing time to delivery from 14 days to <5Generated 33% growth in sales, leveraging existing relationships and attracting and retaining new clients; overall market was down 33% over same period of time Achieved 13% operating profit, division's first operating profit everGrew division from 5% to10% of total company revenueDrove success of company to #1 in geographic area with fastest turns and lowest claims vs. all competitorsManaged $1 million budget and staff of 20 employees including training, customer service, production team, field staff, field managers and sales forceExpanded marketing into trade shows, professional associations, and community outreachCERTIFIED MUNICIPAL SEARCHERS (CMS

• Achieved strategic goals and successful expansion and growth of northern NJ territories with a staff of up to ten people• Established and maintained responsibility for leading successful operations using the most efficient and cost effective methods that conform to customer specifications and internal guidelines• Developed territories through networking, searching, training and staffing of new territories. • Maintained territories successfully and consistently resulting in highest production, fewest claims and faster production times throughout the State