Patrick Heinen Email & Phone Number

- IT project manager for major construction projects with BWK III requirements. - Planning, procurement and coordination in the areas of data center, network, systems, wireless LAN, system relocation, fiber optic building connection, floor distributors/access, meeting rooms, cabling, replacement of analog telephony with VoIP, maintenance contracts and much more.- Coordinate with internal departments, project managers, consultants and suppliers - Responsible for data center management and operations (UPS, cooling, availability, capacity management, etc.)- Planning and construction of two new system rooms (approx. 100 racks) from concept to operation- Define and ensure data center operating procedures, monitoring/DCIM, alarming, IMAC standards (cabling, labeling, etc.), documentation, SOPs.

Basel

Zürich Und Umgebung, Schweiz

Plan and execute application migrations to new SQL and Windows Servers, including koordination with IT, business and vendors. Analysis and resolving performance problems after migration.

Plan and execute email migration from Lotus Notes to Microsoft Exchange.Complete work packages as required.

- 2nd/3rd-level support for web-based applications based on different technologies and databases- Plan and execute application upgrades and migration projects- Project lead for multiple globally used client software packages (100’000 work-stations). Coordinate software development (offshore), software packaging, end user testing and global rollout with responsible teams- Setup and support of a secure SharePoint environment with two web-frontend servers and SQL Server Cluster

- Provide 2nd/3rd-level support for SharePoint- Plan, coordinate and execute server-based software update projects- Create project documentation- Create SharePoint Training Manual for end users and site owners

Implement new releases of distributed, web-based ERP system:- Review change requests and ensure completeness- Prepare and conduct software tests, and coordinate with it system owners- Remediation of issues with software vendor- Prepare and provide end user trainings

Germany

- Access management in Active Directory- Security management, e.g. password, email and security policies- Process/working automation (Visual Basic Script)

Bachelor Professional, Technical Business Economics, 1.1 (Germany)

Bachelor Professional, Information Technology, 1.2 (Germany)