With over four years of experience as a Lead Business Analyst at Citi, I have successfully delivered strategic product enhancements, vendor API integrations, and web and extractor bot solutions for various business domains. I have a master's degree in Organizational Management and a bachelor's degree in Interdisciplinary Sciences - Biology, which enable me to apply analytical and critical thinking skills to complex and diverse problems.My core competencies include eliciting and documenting functional requirements, planning and scoping release cycles, managing product support issues, and improving manufacturing processes. I am proficient in using iterative, agile, and waterfall methodologies to execute projects with high quality and efficiency. I am passionate about leveraging technology to optimize business outcomes and customer satisfaction. I value accuracy, thoroughness, and insight in my analysis, and reliability, trustworthiness, and collaboration in my professional relationships.