Patrick Hobbs Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tennessee Area

Knoxville, Tennessee Area

• Evaluating team member performance and coaching TAMs on how to better partner, serve, and lead their 300+ clients in information technology, valued at $16M in annual revenue.
• Initiate and manage projects and a dynamic technical team using lean project management principles, resulting in value creation for clients and reduced waste for the organization.
• Primary day to day activities include o Training and coaching team members across the southeast on handling crucial conversations and situations with services. o Serving and Leading business owners in strategic.
• Worked with the COO on developing plans and processes for reducing churn, developing best practices, and increase awareness of problem management (ITIL).

Knoxville, Tennessee Area

Knoxville, Tennessee Area

• Works with C-level executives and IT directors regionally to solve business problems outside of the traditional “Voice & Data” scope of telecom by engaging network partners, cloud solutions architects, and wireless.
• Ensuring that new orders are effectively communicated, on budget, on time, and completed with an excellent value for end users.
• As Regional Manager – Lead team of six Account Executives in reaching company goals, including enhancing skills, providing accountability, and demonstrating good habits.
• As Regional Manager - 121% to quota, covering two cities (Knoxville, TN and Greenville, SC) - #1 Branch Sales Manager at EarthLink.

Knoxville, Tennessee Area

• Developed new networking architecture for clients based on needs analysis discussions using Sandler Sales System of Selling.
• 112% to quota, as a Technical Sales Engineer.
• Assisted in the role out of SIP (VoIP) in the southeast successfully, by bringing market awareness through conference teachings, and internally by staff lunch and learns.
• Conducted 41 structured training sessions, covering emerging technologies, for sales teams over the 46 months in five geo’s.
• Design and propose technical solutions for data, voice, wireless, and security needs for new and existing logo’s.

Rochester, New York Area

• Led a team of thirteen, experienced, technicians in maintaining 80,000 end-users across all industries.
• Participated in community organizations and events as local public relations representative for the organization.
• Assisted engineering in architecture of new service deployment decisions for maximum penetration and ROI.
• Auditing productivity and quality of individual contributors for coaching opportunities and positive recognition.

Syracuse, New York Area

• Project managed over 500 network implementations, ranging from single office to 100+ locations.
• Assisted in creating the number 1 sales office at PAETEC, by architecting fault tolerant solutions and implementing them personally and successfully, resulting in positive word-of-mouth.
• Worked with customers with a consultative selling technique to solve data and telecommunications problems while creating unique solutions to fit their needs.
• Service Delivery Manager for Tier 1 / Tier 2 call center operating 24/7/365, including after-hours client escalations.

Master Of Arts (M.A.), Theology/Theological Studies

Bachelors, Business Administration

Aas, Natural Resources Conservation

Education record