Patrick has over 20 years experience as a Senior Manager in contact centres. With leadership, consulting, coaching, and operational expertise gained across multiple sectors and industries, Patrick counts AMP, CBA, OPTUS, NSW Department of Education and Training, Salmat, Harley Davidson, Meat and Livestock Australia and Medicine Sans Frontier amongst his satisfied clients. Patrick’s proven talent for strategic planning and developing cross functional teams is a result of his passion for working with and learning from others through collaborative, results focused organisational change projects. Whether leading teams, coaching leaders or consulting on how to align behaviour and strategic results, Patrick simplifies the complex and provides the clarity necessary for building the engaged, resourced and committed talent required for sustainable businesses.