Patrick Hufford Email & Phone Number

Redmond, Washington, US

Redmond, Washington, US

I support the engineering efforts of the largest customers in Office 365 that use the Exchange Online service offering. These are customers from 10,000 to 1,000,000 seats that require a more careful, measured approach to avoid disruption to their business. My focus is on incidents caused either by the service or customers. Sometimes this means fixing the.

Redmond, Washington, US

I am a Service Engineer for the Office 365 Exchange Enhanced service (formerly Dedicated).This includes customers in both the public and private sectors.

Redmond, Washington, US

After 2 years working as Operations II, I was promoted to Senior Service Operations in recognition of the leadership, hard work and customer-focus I've maintained. As Operations II, I maintained a long-standing relationship with front-line support staff that greatly improved our inter-team communication. I was a customer champion that always was looking.

Redmond, Washington, US

My main responsibility as Technical Lead is to respond to customer-raised Sev A incidents and quickly provide resolution. Next, I deal with all other severity customer incident in order to provide swift solutions to perceived issues with the Office 365 Exchange Dedicated service.Additionally, I have a number of other responsibilities that include technical.

Kirkland, WA, US

I manage a team of tier 3 support engineers within Microsoft. We support the Microsoft corporate mail systems, Office 365 Dedicated, ITAR and Multi-Tenant environments in a tier 3 role. This includes not only Exchange, but supporting technologies like Blackberry Enterprise Server, Microsoft SQL 2012, Proofpoint archiving, and internal customer-facing.

Kirkland, WA, US

I'm a Tier 3 Exchange Incident Engineer, OPS2. My primary mission is to handle escalations, be it from customer support or from health alerts and take necessary action. Additionally, I write scripts in PowerShell to improve the Microsoft Online service. Lastly, I help to train new engineers.

Seattle, WA, US

I install and configure Exchange servers at Microsoft as part of the BPOS-D build team. You can find more information about BPOS here: http://www.microsoft.com/online/business-productivity.aspxI was a member of the team that handled the dedicated server side of the BPOS business. We only handled the largest customers that had dedicated servers per.

I taught Computer Applications and Algebra I classes to Freshman through Seniors.

I was the go-to guy for all of the school's technology needs. E-mail, web site development, file servers, security, backups and disaster recovery planning and implementation. I also did a lot of desktop deployments, upgrades, and tech support. The lists of things I took on goes on and on.

Dayton, OH, US

I automated and documented the process to create an integrated, bootable installation CD for Windows, Office, and 3rd party apps while I was on the team that create the drive image for all new student desktops and laptops. I also assisted in deployment of student laptop and desktop computers to the dorms so new students would have a fully operational.

Bs, Computer Information Systems

Bachelor Of Science (B.S.), Computer Information Systems