Served the following properties; Lumina on 19th, Avalon Hills, Vue Park West, Country Gables Apartments, Vaseo & Desert Harbor Apartment Homes as a Leasing Specialist.Learned location-specific policies/procedures/community, answered phones, greeted walk-ins, created guest cards, set community tours & conducted property showings. Responded to prospect phone & internet inquiries.Intermediate skill with Yardi/CRM, Entrada, Knock, & RealPage.

Interfaced daily with local dispatchers and ensured customer service to facilities management.Provided the security of sealed loads.Ensured timely delivery of goods while providing excellent customer service.

Provided excellent customer service for internal and external clients.Reduced crime, and the need for Police, at client location, by 33% through excellent attention to detail.Responded to internal and external clients, professionally and effectively, via phone and written communication.

Ride-share driver for Uber and Lyft.Maintained a 4.94 out of 5, customer service rating from passengers.

Increased rental income by 5.6% per year average, 17% over three years. A combination of rental price increases (2%) and operating expense reduction (3.6%).Introduced Advertising to establish and maintain a 97-100% occupancy rate.Demonstrated excellence in corresponded with internal and external clients as well as vendors, effectively and professionally via email, written correspondence and phone.Excellent customer service demonstrated to tenants, prospective tenants, staff, and… Show more Increased rental income by 5.6% per year average, 17% over three years. A combination of rental price increases (2%) and operating expense reduction (3.6%).Introduced Advertising to establish and maintain a 97-100% occupancy rate.Demonstrated excellence in corresponded with internal and external clients as well as vendors, effectively and professionally via email, written correspondence and phone.Excellent customer service demonstrated to tenants, prospective tenants, staff, and vendors.Supervised staff and vendors. Assigned maintenance or repair issues to staff or vendors as needed.Demonstrated creative presentations for proposed capital improvement projects. Negotiated capital improvement projects, saving $12K on one job alone. Supervised and coordinated contractors. Show less

Ensured the timely delivery of equipment and crew to customers job sites.Demonstrated creative teamwork.Excellent attention to detail demonstrated to clients.

Demonstrated excellent customer service for United Van Lines and Mayflower Transit.Dispatched equipment and crews to client locations.Ensured the timely delivery of goods and professional customer service for clients.Provided superb attention to detail securing and inventorying clients belongings for movement.Professionally provided oral and written communication to internal and external clients via phone, email and written correspondence. Ensured all associated paperwork was… Show more Demonstrated excellent customer service for United Van Lines and Mayflower Transit.Dispatched equipment and crews to client locations.Ensured the timely delivery of goods and professional customer service for clients.Provided superb attention to detail securing and inventorying clients belongings for movement.Professionally provided oral and written communication to internal and external clients via phone, email and written correspondence. Ensured all associated paperwork was true, correct and submitted. Show less

Firefighter/EMT demonstrating professional customer service to the public and team members alike.Successful communicator and team player demonstrated to external and internal clients.Provided excellence when dispatching equipment and personnel during disasters.Created and managed procedures and scheduling system for preventive maintenance and other repairs for all fire department vehicles to include fire apparatus, support vehicles, ambulances, command vehicles, and staff cars… Show more Firefighter/EMT demonstrating professional customer service to the public and team members alike.Successful communicator and team player demonstrated to external and internal clients.Provided excellence when dispatching equipment and personnel during disasters.Created and managed procedures and scheduling system for preventive maintenance and other repairs for all fire department vehicles to include fire apparatus, support vehicles, ambulances, command vehicles, and staff cars. Overseeing initial inclusion to the fleet, all maintenance, and disposal (auction). Show less

Patient care to include, splinting, bandaging, wound care, vital signs, patient chart documentation, assist Doctors and Nurses with patient care.Delivered excellent patient care professionally and compassionately.Demonstrated superb written and oral attention to detail for patients and external clients.

Successful team manager providing professional analysis to external and internal clients via electronic reporting and written communication, collecting, assimilating and correlated intelligence data.Training manager delivering 97% competency results for required training of 240+ officer and enlisted soldiers across 13 different occupations. Additional duty managing units 100+ driving vehicles and towed units, scheduling preventive maintenance (PM) and repair, coordinating with units chief… Show more Successful team manager providing professional analysis to external and internal clients via electronic reporting and written communication, collecting, assimilating and correlated intelligence data.Training manager delivering 97% competency results for required training of 240+ officer and enlisted soldiers across 13 different occupations. Additional duty managing units 100+ driving vehicles and towed units, scheduling preventive maintenance (PM) and repair, coordinating with units chief mechanic.Successfully managed classified library and wrote, then deployed searchable computer program indexing 24K+ classified documents. Show less