Patrick Turner Email & Phone Number

Little Rock, AR, US

• Inspect customer’s attic/home and suggest plan to make their homes more efficient.
• Offering blown-in cellulose and fiberglass insulation as well as fiberglass batt insulation.
• Also offering attic air sealing. Finding all air penetrations from conditioned space to attic and sealing them up with foam or caulk.
• Certified to conduct blower door and duct leakage tests to assess air leakage of homes and duct work before and after work is performed.
• Work with customers on scheduling bid appointments, removal of old insulation, and installing new insulation.

Framingham, MA, US

• Manage all marketing operations functions: own all calendar planning, oversee briefing and creative development, monitor results and reporting, establish testing criteria, and strategic advancement of the marketing.
• Create roadmap for email/sms program changes and innovations that will drive growth.
• Review email analytics and pinpoint actionable insights, efficiencies, and new opportunities.
• Collaborate with the marketing team to align email calendar with larger corporate initiatives including strategic priorities, promotions, and seasonal campaigns.
• Develop optimization opportunities for increased traffic, revenue, and sales per email through innovation and personalization in support of our customer segment strategies.

Round Rock, Texas, US

• Retained by Dell when the Campaign Management Solution was moved from Merkle to in house at Dell.
• Engage with CRM teams to analyze Audience needs; define success criteria and align on execution requirements.
• Build execution plans for the Targeting Program; influence capacity planning.
• Orchestrate engagement between Audience Selection Leads and CRM teams.
• Monitor and report Targeting Program progress, take ownership of challenges’ resolution.
• Coordinate with Reporting teams to ensure readiness; oversee end-to-end processes, from campaigns to reports

Columbia, MD, US

- Managed the NA Consumer Direct Marketing campaigns for Dell Technologies.- Manage a global team of campaign analysts in the US and China, coordinating tasks and activities associated with campaign development and execution. - Understand, customize and optimize the entire campaign management process, to include new campaign requirements, development test.

Little Rock, AR, US

• Serve as a consultant during the quarterly planning meetings to help all stakeholders understand our data and what outbound campaign capabilities we have in the Direct Marketing space.
• Serve as the primary contact between Acxiom and the Windstream CSMB Marketing Communications group.
• Open and manage all PCR's required to keep the data and architecture within the Campaign Management Solution at Acxiom up to date.
• Manage all contract renewals and any new SOWs with Acxiom.
• Consult internal teams on reporting capabilities in the Campaign Management Solution.

Little Rock, AR, US

• Manage the data list extracts for all residential Email, Direct Mail, and Telemarketing campaigns executed by the Residential Marketing Team.
• Build, audit, and review the ad hoc and automated reports for all of the Email, Direct Mail, and Telemarketing campaigns.
• Make strategic recommendations based upon the results in the campaign reports.
• Coordinate with the product and promotions teams and other stakeholders to ensure the data list requirements were being pulled in accordance with the campaign specifications and goals.
• Ensure that the data list extracts are being pulled on time in accordance with the marketing campaign schedule.
• Maintain documentation on all data list requirements for historical reference.

Conway, Arkansas, US

• Manager of production for American Express’s direct mail, email, and digital marketing campaign processes from initial data reception through campaign fulfillment.
• Act as the AMEX’s first person of contact concerning their production processes and solutions delivery.
• Lead production team to ensure all Service Level Agreements and other deliverables are met.
• Ensure that all technical documentation is up to date for all production processes.
• Serve as the Project Manager for the assignment and delivery of AMEX’s Basic Ad Hoc Requests.
• Communicate and work with vendors to ensure that the inbound production source files are delivered on time and that our outbound campaign files are received successfully.

Conway, Arkansas, US

• Execute and audit client’s production campaign processes.
• Coordinate with teammates and management to ensure all contract deliverables are met.
• Construct, program, communicate, and coordinate on custom ad hoc service requests with the client without management intervention.
• Responsible for self directed project work.
• Established strong relationship with client where they directly contact me without going through management to have their inquiries answered.

- Responsible for providing technical support for resolution or escalation of desktop/work group related problems or requests initiated by internal customers. - Provided the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. - Responsible for the setup, installation, and.

- Responsible for all deliveries of appliances and furniture to customer's homes- Helped manage the retail store and warehouse inventory.

Masters, Business Administration

Bachelor Of Arts, Management Information Systems