Patrick Javier Email & Phone Number

Coronado, Ca, Us

Coronado, Ca, Us

Oversees daily operations for a 142-room luxury resort with wholly owned condos, ensuring exceptional guest experiences, operational efficiency, and brand compliance. Managed expenses, labor, and developed strategies to enhance guest satisfaction and loyalty through data analysis and action planning. Led, trained, and motivated department leaders and team to meet performance goals. Managed property operations projects and owner relations. Collaborated with sales and marketing to drive revenue and boost occupancy. Streamlined processes and monitored KPIs for continuous improvement. Served on the Shore House HOA board. Completed Hilton SHINE 1, a 9-month Executive Committee Development Program.

Coronado, Ca, Us

Leads a team of 3 managers, 5 supervisors, and 80+ front line team members of the Guest Services, Guest Relations, and Parking departments for a full service resort consisting of nearly 1000 guest rooms, 65,000 square feet of event space, multiple F&B venues, spa/salon, museum, beach, and retail spaces. Project managed a multi phase operational plan during a $500 million renovation of the resort from 2018-2022, which significantly affected the guest experience, arrival, departure, and parking operations for the entire resort. Oversees the budget, forecasting, and operations for a multi million dollar parking operation. Leader of the Quarter Nominee (Q3 2022) for exceptional leadership and financial results.

Coronado, Ca, Us

Oversees parking, bell, elevator, and mailroom operations composed of over 90 union employees during summer 2019. Manages a parking operation that generates over $4 million in annual revenues. Successfully led the department through transition from KSL Resorts to Hilton. Successfully led the department through the implementation of a new valet system, temporary partnership with ACE Parking, and the launch of new parking facilities and new P.A.R.C. system. Leader of the Quarter winner in 2019. Leader of the Quarter nominee in 2018.

Coronado, Ca, Us

Leader of the Quarter Nomination 2017 and lead an upsell program that increased in YOY revenue by over $400,000. Implemented multiple strategies to improve efficiencies in operations. Oversees the overall daily operation of the front desk and its 15 team members. Worked closely with Housekeeping, Guest Services, Accounting, Catering and Conference Services to provide exceptional experiences to our guests.

Coronado, Ca, Us

After just two months in the position, I received the Associate of the Month award for my exceptional performance. Responsibilities included: Instructor interviewing and training, fitness center development, revenue and labor management, guest recovery, experience improvements, and the optimization of day to day operations. I was involved in creative ideation and brand development for various guest experience outlets including the rebranding of Roast; an all inclusive beachside s'mores and dessert experience. My marketing expertise, photography, and graphic design skills also played a role in my success at my position. Several thousand dollars of monthly revenue, as well as a multitude of departmental improvements, were a direct result of my promotion, direction, and influence.

Coronado, Ca, Us

Supervised Recreation and Fitness Center operations in an effort to create guests for life by creating lasting memories through unique recreational experiences.

Directed the duties of the Executive VP, VP of Finance, VP of External Affairs, VP of Internal Affairs, and the VP of Public Affairs. Generated increased awareness, interest, and desire for student involvement and public health through the inception and application of various strategies. Under my presidency, we executed successful meetings, presentations, volunteer functions, and promotional ad campaigns. Ultimately doubled membership and increased social media followers by 400%.

Del Mar, Ca, Us

Assisted with live social media coverage (Twitter, Facebook) of the 2012 Wireless Life Sciences Alliance Conference.

Del Mar, Ca, Us

Managed communication with 20 clients (grantees) in order to cultivate and coordinate content and other web based media for the creative development of each client's organization and that of the Alliance Healthcare Foundation. Position required superb and efficient writing and communication skills, as well as a thorough system of content management, in order to enhance each grantee's public image and exposure to their peers and related organizations.Consulted grantees on the use and benefits of social media marketing, including: Facebook, Twitter, Youtube and other internet based platforms.

As a direct representative of the university to its alumni and parents, it was imperative to excel at verbal communication, posses excessive knowledge of the university and related services, and be able to quickly adapt in order to achieve optimal chances for a close (donation).Personally generated over $45,000 of revenue for SDSU along with strong associated statistics.

Strategic research and consulting - Successfully pitched ideas for the design, content, and layout for the new company website, grantee network, and community profiles - much of which was implemented.Worked directly for Executive Director Nancy Sasaki.

Leona Lewis Hopefield Animal Sanctuary Benefit Concert:- Celebrity press escort.- Celebrity check-in and guest list management- Production and set-up.

Los Angeles, Ca, Us

Comic-Con 2011, Maxim Cover Party, Film Premieres:- Red carpet production and set-up.- Celebrity check-in and guest list management.

Market and competitor research.Marketing and Promotions.

San Diego, Ca, Us

Directly marketed to companies, organizations, and clients. Managed communication between them, suppliers, and the company via telephone and email.

Us

Managed front desk and other administrative tasks. Handled data collection from clients and information management.

Bachelor'S Degree In Communication, Minor In Marketing

Education record