Patrick Jeffrey Email & Phone Number

Vienna, Va

Establishes strategic outlook of the Program Management Office (PMO)Develops and implements PMO policies and processesExecutes the PMO vision and builds relationships to complete projects as intendedWorks with departments to define, prioritize and develop projects and programsEnsures projects and programs meet organizational goals and requirementsOversees proper distribution and allocation of resources and the implementation of budgetsProvides guidance to other Project Managers

Dallas/Fort Worth Area

Supporting the development, training, rollout, and management of Quality Management Systems (QMSs) for Nonprofit Agencies (NPAs) in the Federal Government's AbilityOne Program. Consultation on key strategies, objectives, and initiatives that emphasize delivery of quality products and services to Federal customers at fair market prices. Providing leadership in building and sustaining a SourceAmerica culture that optimizes the mission of creating and maintaining job opportunities for Americans with significant disabilities.• Perform consultative assessments of Quality systems, processes, and measurement systems used by Field Offices and Internal Departments to determine optimization and systematic improvements.• Develop Best Practice procedures, tools, and training plans to support effective consultation and training.• Provide training on Quality principles, tools, and techniques to improve performance and processes based upon assessment results, customer and stakeholder feedback, and other data.• Lead the development of measurement systems and metrics to enable the understanding and management of performance to meet business requirements.• Prepare individual and aggregate project reports, including improvement recommendations.• Participate in the development of tactical and strategic goals and objectives for performance excellence, and evaluate goal and objective efficiency and effectiveness.

Chandler, Az; On Assignment In Cleveland, Oh

Assignment was as an Oxford Global Resources Senior Consultant to Alcoa Small Aerospace Division Quality Engineering Department in Cleveland, OH. Alcoa Aerospace is a global innovation leader providing customers with multi-material solutions that drive performance. Primary products are aluminum, aluminum alloy, and titanium forgings for companies like Boeing, Bell Helicopter, Lockheed Martin, Cessna, Pratt & Witney, Honeywell, Goodyear, BAE, and many dozens more. From the first flight at Kitty Hawk to the latest generation aircraft and engines, Alcoa solutions power the skies -- nose to tail, wingtip to wingtip, inside and out.

Dallas/Fort Worth Area

Responsible for planning, developing, enhancing and maintaining the Container Business Unit Quality Management System (QMS); focused on continuous improvement in manufacturing and product Quality, and repeatable results for all products manufactured by the Business Unit to meet or exceed Business Unit executive management expectations and customer specifications.• Develop, implement, and audit Quality policies, procedures & training.• Provide guidance to plant level Quality managers on plant level Quality policies & procedures development, process improvement, risk management, goal setting and attainment, & training.• Ensure plant level policies and procedures align with developed Business Unit level policies & procedures.• Ensure compliance of QMS with regulatory bodies and governing standards: DOT, ISO, ASME, etc.• Facilitate the QMS Management Reviews at each plant.• Assist in and perform audits (Internal, ASME, ISO, Customer) at each plant.• Identify and evaluate risk and develop mitigation plans.• Identify strategic KPIs, by directing and facilitating the collection and analysis of data to quantitatively and statistically provide direction for Quality initiatives and activities.• Develop, implement, and maintain nonconformance detection and preventive action systems.• Work with executive leadership to develop a Quality mission/vision and objectives that are in line with the Business Unit's mission/vision and objectives.• Communicate vision with all levels of the organization from the top down and feedback from the bottom up.• Organize and run group meetings between the plant Quality Managers in the Business Unit to facilitate treamwork and knowledge sharing.• Train and gain buy-in from employees on policies and procedures by informal, formal, and collaborative communications.• Foster good customer relations by responding to customer's Quality inquiries, soliciting customer feedback, and relaying customer expectations to the plants.

Sheppard Afb, Tx

Responsible for the corporate Quality, Environmental, Safety, and Health (QESH) programs for the Sheppard FlightSupport Division (SFSD).• Develop and implement QESH policies and procedures.• Establish and track progress toward exceeding the goals and objectives of the QESH programs.• Provide expertise and guidance on compliance with all governmental regulations, customer expectations, and internal policies across DI.• Conduct ISO 9001:2008 and Safety audits, and implement corrective, preventive, and continuous improvement actions as required.• Develop, collect, and report performance metrics as needed to inform Senior DI Management and the Customer.• Design, implement, and oversee Training for all members of the SFSD.• Develop staff and determine the best method of performance enhancement.

Stuart, Fl

Responsible for day-to-day management of Quality Organizations: Quality Engineering, Product and Tool Inspection, Audits, Receiving & Shipping Inspection, Calibration & NDI Lab and Supplier Quality.• Led the successful transition from ISO 9001:2008 to AS9100.• Improved division business processes and process capabilities, by creating and executing the Quality Strategic Plan.• Coordinated and performed internal and supplier audits to assess process maturity and continuous improvement.• Proactive analysis of proposed corrective and preventive actions based on root cause analysis.• Established and maintained the customer-facing and internal process capability focused on Quality metrics.• Provided technical support services; analyzing current operations and identifying opportunities to improve the QMS, safety, quality, cost, schedule and supplier performance.• Implemented tracking mechanisms to validate improvements and their effectiveness.• Accountable for budget performance.• Responsible for FOB support, performance evaluations, attendance and time-off approval.

Fort Worth, Tx

Responsible for Quality, Environmental, Safety, and Health Manager competency at sites world-wide.• Assisted NASA Aviation with their transition from ISO 9001:2008 to AS9100.• Led Keesler AFB contract certification to ISO 9001:2008.• Developed trend analysis on key full life cycle development processes and quality indicators to meet business needs.• Reviewed current quality and safety audit processes/systems; researched and implemented new or improved testing methods, processes, tools and systems. Ensured systems and processes met total quality management and industry standards and were aligned with company strategic goals.• Developed and maintained relationships with customers; analyzed customer concerns and issues and addressed issues appropriately and promptly.• Managed quality and safety management activities for projects to ensure adherence to safety, quality, cost and schedule parameters of the project/program.• Selected and hired employees. Trained and evaluated employees to enhance their performance, development, and work product. Addressed performance issues and made recommendations for personnel actions. Motivated and rewarded employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.• Prepared and recommended operating and personnel budgets for approval. Monitored spending for adherence to budget, recommends variances as necessary.• Oversaw ISO Certification at sites world-wide, and performed ISO 9001:2008, AS9110, and Safety Audits.• Certified ISO 9001:2008 Internal Auditor• Certified ISO 9001:2008 Lead Auditor• Certified OSHA Safety VPP Auditor

Alleghany Ballistics Laboratory, Keyser, Wv

Overall Program Management responsibility to include P&L, Program Execution, Scheduling, Technical Excellence, Safety, Continuous Improvement, and Customer Satisfaction.• Developed Program Management Plans and Risk Analysis, along with other Management Plans for successful program execution.• Led and supported New and Follow-on Proposals.• Interfaced directly with Customers, both within ATK and with Outside Primes.• Managed programs using IPT structure and direct involvement with Operational Groups.• Developed strategies to grow existing programs and works closely with Business Development to capture new business.• Reviewed and approved Contracts; Selected and Managed Suppliers and Sub-Contracts; conducted Make-Buy Decisions.

Garland, Tx

3 month Contract Position with Snelling and Snelling.Profit and loss responsibility for assigned programs, while leading multi-functional program teams to formulate and execute business development strategy and tactics to foster business growth and keep existing business sold.• Authored winning technical and management proposal volumes in response to Requests for Proposal/Information.• Led and managed IR&D and technology demonstration programs, while executing product transition strategies.

Hurst, Tx

Program Director of Quality, Risk Mgt and Business Continuity ManagementEstablished and managed Quality Assurance for all military, commercial, and development programs; directed enterprise risk and business continuity management for all Manufacturing Operations.• Created 5 business continuity plans for Bell top 5 enterprise risks resulting in a reduction of $734M in NOP risk.• Managed commercial and military customer relationships in regards to Quality Program performance, including DOD, AMCOM, NAVAIR, SOCOM and Mitsui.• Process owner for Six Sigma Black Belt Project creating a new Voice of the Customer policy and process, not only to capture all customer Quality issues, but to provide feedback to customers on root cause and corrective action.• My Six Sigma DMAIC Green Belt Project originated 2 new policies that developed a promotion board and functional job families, which created career ladders for all Quality, Ethics & Compliance personnel.

Amarillo, Texas Area

Responsible for identifying, developing, and implementing Program Management Best Practices for all military, commercial, and development programs, to ensure all program objectives and customer expectations were exceeded.• Directed the highly successful transition of the 46 member V-22 Joint Program Office from PAX River, MD to Amarillo, TX, replacing half of the Bell and Boeing Directors and Executive Directors who took other positions.• Developed strategy and led dry-runs for 5 DOD Program Support Reviews for the V-22, AH-1Z, UH-1Y, and ARH; leading to successful Defense Acquisition Board decisions in all cases, including the V-22 multi-year award.• Instituted and administered monthly Earned Value Management sessions with all military program managers, to ensure adherence to DCMA guidelines; review variances; and status EAC, MR, and UB activity.• Led program briefing preparations in support of executive-level internal and external customer reviews.• Prepared program presentations to congressional staffers during annual DOD budget process.

Hurst, Tx

Systems Engineering Integrated Product Team Leader: Created and Managed Integrated Product Teams for Configuration and Data Management and Proposal Development.• Chaired board that originated all allocated, functional, and production baselines, and approved all baseline changes; including configuration, organization, schedule, budget, Technical Performance Measures, and policies.• Co-chaired all functional and physical configuration audits at Bell, Boeing, and subcontractors.

Richardson, Tx

Fostered relationship, and performed engineering and manufacturing liaison between U.S. and Japanese Divisions.• Maintained Manufacturing Resource Planning (MRP) System and solved part discrepancies.• Converted Japanese Bills of Material, and product and engineering documentation, for use in the U.S.

Dallas/Fort Worth Area

Created software documents in support of Applications Development in a Windows NT environment.• Revised the Bank standard operations manual to reflect the new Software Development Life Cycle (SDLC).• Created a functional specification and model of the new Common Loans Automated System software application.

Irving, Tx

Produced software documentation in support of Information Systems operations, R & D, and customer service.• Authored a proposal response, 2 data dictionaries, 2 functional specs and 2 user’s manuals using MS Word.• Created the user guide and on-line help for Hyatt's Voucher Entry System using Doc-To-Help.

Addison, Tx

Created product documentation as defined by requesting manager in support of existing projects.• Created the Installation, Maintenance and Operations Manuals for Intecom's PBXs, using Micrografx Designer.• Developed the User and Reference Guide for Intecom's Windows 95-based software product for doing PBX moves, ads and changes, ahead of schedule and under budget using Framemaker.

Grand Prairie, Tx

Manager on Army TACMS Program from contract award to first successful weapons system delivery during Desert Storm.• Army TACMS Missile System product development and successful business capture team Project Manager.• Defined, gathered, and delivered a Manufacturing Data Package, to augment the Army TDP, enabling Nissan Japan to build the Multiple Launch Rocket System: this was the largest single dollar value item in company history.

Carswell Afb, Tx

Led inspection efforts to clear aircraft for flight after unscheduled maintenance actions and scheduled periodic maintenance; performed internal inspections of all backshop activities; and led preparations for Air Force periodic inspections at Carswell JRB, TX.

Ellington Field, Tx

As an E-6 Technical Sargent, led inspection efforts to clear aircraft for flight after unscheduled maintenance actions and scheduled periodic maintenance; performed internal inspections of all backshop activities; and led preparations for Air Force periodic inspections at Ellington Field, TX

Houston, Texas Area

Built and maintained Space Shuttle digital flight simulators, performed simulated mission control operations, and authored operations and maintenance manuals.

Tulsa, Oklahoma Area

Performed field service obligations with contracted customers, and supervised 24 engineering test and field service engineering personnel.

Altus Afb, Ok

Maintained C-5 and C-141 digital flight simulators, and performed simulated air traffic control.

Ms, Engineering Management

Bgs, Engineering Management

Aas, Training Device Technology

Computer Science Electronic Principles Aerodynamics Troubleshooting

High School Diploma, Math, English