(RSR contract with Honeywell ended)Orchestrated and guided high-performing sourcing teams, managing Honeywell account across Aero, FM&T, PMT, and SPS business groups, leading up to 27 sourcers simultaneously, including global resources, while focusing on recruiting for challenging and specialized positions in manufacturing, engineering, IT, finance, and sales. Oversaw workforce management by ensuring adherence to KPIs and timely delivery of key objectives. Conducted weekly evaluations of tool utilization, process compliance, and tracking of outcomes by team. Spearheaded ongoing process enhancement, resource management, and adoption efforts. Analyzed media usage reports to identify potential areas for improvement and provided coaching to team. Held a Q level clearance (equivalent to Top Secret).Key Accomplishments:● Significantly boosted my team's average goal attainment rate by over 30%.● Contributed to FM&T division's achievement of surpassing annual hiring target by 120%.● Led and turned around an under-performing team by guiding on creating and designing sourcing strategies.● Mentored and trained team members on various sourcing techniques, such as leveraging platforms, including Indeed, LinkedIn Recruiter, Phenom People, and Cornerstone.● Achieved top level rankings among Randstad Sourceright managers on Honeywell account, as reported by direct reports, in terms of employee satisfaction and engagement, while driving exceptional results.

Acted as primary liaison between the field, spanning from branch teams to Regional Vice President level, and Talent Acquisition department to spearhead the facilitation of our digital transformation. Provided training and coaching on effective sourcing strategies, utilizing platforms, such as Indeed, Facebook, and Community Partner Engagement. Collaborated with global team to develop standard operating procedures (SOPs), enhance processes, optimizing job descriptions, and work alongside leadership to achieve organizational goals, while overseeing centralization and management of digital transformation. Evaluated media usage reports to identify areas of improvement and offered coaching to the team based on the findings.Key Accomplishments:● Championed change management initiatives with the field to facilitate a successful digital transformation.● Headed recruiting endeavors for disaster relief or large project-based events, while generating revenue surpassing $1M.● Played pivotal role in increasing candidate volume by 300% for the OnDemand division and by 900% for the Skilled Trades Division, contributing to sales growth of 14.62% and NOI growth of 48.18% in 2021.● Initiated and led talented team of 13 regional sourcing specialists to centralize sourcing process for 10 on-demand regions and 4 skilled regions, including US, Canada, and Puerto Rico; totaling 568 branches and achieved sales of $1063M.

Built and trained the entire recruiting function from the ground up for the region, influencing how the entire east coast built their structure. Engaged with Regional Vice President (RVP) and Market Managers to ensure goal alignment and consistent and efficient implementation of initiatives. Provided coaching, guidance, training, and oversight to branch teams, market recruiters, and recruiting coordinators by identifying and creating opportunities for learning and development in line with best practices in talent acquisition (TA). Facilitated region-wide succession planning for reports and contributed to overall planning efforts of the region. Continuously optimized recruiting and onboarding processes to enhance candidate experience and improve retention rates.Key Accomplishments:● Achieved annual increases in hires per branch from 2015 to 2020.● Reduced recruiting costs by more than 50% through strategic planning.● Maintained consistent position among top 2 regions in company for successful hires throughout last four years.● Created, rolled out, and maintained effective SOPs including in person COVID operating procedures at the start of COVID● Effectively acted as catalyst for positive change, continually improving entire region in terms of full-cycle recruiting and implementing new business systems and processes.● Pioneered and developed new role from scratch, establishing a thriving culture of full-cycle recruiting within the region, and significantly influencing the entire company.● Effectively led Mid-South Region through multiple iterations, encompassing 13 different markets and subsequently up to 9 markets with 70 branches at a time, in executing comprehensive recruiting processes.

Managed sales, operations, profit and loss (P&L), recruitment, safety, and service delivery for leading branch in Mid-Atlantic region. Assumed the role of market lead for major projects in the DC area. Functioned as test branch and actively contributed to the development and implementation of new company initiatives, systems, and processes. Performed regular safety site visits to ensure OSHA compliance and associate safety.Key Accomplishments:● Accomplished minimum of 30% revenue growth each year by growing sales, customer retention, and cost management.● Consistently upheld exceptional levels of customer satisfaction and retention.● Successfully maintained customer retention rate exceeding 65% in a project-based environment via exceptional customer service and development.● Received Trueblue Circle of Excellence Service Leadership Award as the individual who best exemplifies company's dedication to service excellence and contributions to company as whole, chosen by executive team.

Duties• Consistently among the top performers in the region for Total Additional Revenue generated and contributed to 20% growth to the size of our branch, by actively selling the optional protection packages, additional equipment, upgrades, and their benefits to our customers while providing excellent customer service.• Operated the top-rated Auto Repair Express shop in the region in terms of customer service, based on third party customer satisfaction surveys, by providing best in class levels of customer service at our offsite location.

Duties• Turned around multiple underperforming branches by building, training, and leading branch teams to ensure optimal levels of customer service and business growth• Drastically grew and maintained revenue in every location managed via team development, customer service, merchandizing, cost control, and inventory management.• Assisted in the successful testing, rollout, and tech support of their newest software upgrade