Our mission is to be Earth’s most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time. Come build the future with us @ www.amazon.jobs/en/business_categories/amazon-web-services.

Lead business development and sales strategy, transforming how global enterprises secure, manage and consume their IT infrastructure - IaaS and SaaS.• Manage highly complex sales cycles, deal structures and contract negotiations engaged at CxO levels.• Quarterbacked cross-functional collaboration spanning product, sales, service delivery engineering, and partner alliances.• Skilled negotiator and trusted relationship builder across all levels of client stakeholders.• Adept client partner who has positively impacted the cost profile of client spend while increasing their operational efficiencies.

Accountable for the overall planning, leadership, direction and service delivery management of client solutions and strategic consulting. Responsible for managing organic and inorganic revenue growth, profitability, and expense budgets. Grow and maintain key client relationships through developing a deep understanding of the clients’ organizations, business objectives, needs, gaps and goals.• Ensure company revenue targets are met or exceeded through the effective management and service delivery of projects to large complex accounts.• Manage and maintain key executive relationships and develop a deep understanding of key business drivers, issues and the ongoing service delivery value.• Monitor and manage overall team effectiveness utilizing quantitative and qualitative objectives.• Collaborate with internal organizations & partners to develop comprehensive solutions and proposals that will ensure client’s goals are met.• Evaluate and manage staffing requirements, throughput, service delivery and profitability.• Identify, drive and close new business opportunities.• Manage client contracts, invoicing and overall deal profitability.

STRATEGIC CONSULTING - Drive evolution of AT&T Business Services online digital ecosystem across all digital media aspects and distribution channels including; eCommerce sales, online customer self-servicing portals and mobile applications. Develop digital marketing and sales strategy across products, services and applications.ONLINE PORTALS - Define and develop a unified digital user experience for att.com/smallbusiness, including online UX/UI, web site traffic growth, web and portal(s) UI/UX, 3-5yr. roadmap and capital investment strategy. Manage Digital Commerce channels and operational aspects of AT&T's regional digital business portals.BUSINESS PLAN - Drive annual achievement of ~$76m in cost mitigation via digital customer service applications and >$300m in annual revenue through digital distribution channels.DIGITAL MARKETING & SALES - Design and Execute a cohesive marketing plan across 4P's to drive 50% CAGR in online sales. Leverage and manage all marketing channels including digital, web, eM/DM, advertising and traditional media outlets.OPERATIONS - manage customer support operations for Online Help, FAQ, Click2Chat and Contact Us; including tier I/II technical resources and global online call center operations.

Responsible for holistic management of the AT&T electronic Bonding (eBonding) and Systems Integration portfolio, including; Product Management Team, Capital & Expense, Implementation Teams, Vendor/Partners and Client Lifecycle.• Managing the integration of internal AT&T and external Customer systems for AT&T’s largest and most complex corporate clients – resulting in cost reductions, increased operating efficiency and higher customer retention rates.• Driving >$32m in annual cost avoidance to the firm – attained 158% of objective.• Managing robust and growing funnel by employing proactive sales and marketing strategies with customers and industry analyst community - driving increased market awareness and customer interest resulting in >200% increases in product and service demand.• ‘Mega Deal Team’ leader and liaison with partner organizations – supporting pre-sales RFP through post-sales implementation aspects for AT&T’s largest deals – i.e. Shell, Amex, State Farm, State of Georgia, Citi, JP Morgan, Boeing, GM, etc. - ~75 total and growing.• Achieved results due to effective management, organizational leadership and team building; provided clear expectations, positive motivation and leadership by example – Increased team productivity by 59% Yr./Yr.• Revolutionizing the product and market strategy by forging strategic partnerships with industry leaders (e.g. HP, IBM, etc.) to capture new revenue opportunities through unique and industry-leading product bundles and value proposition.

Drive the evolution of existing product and service offerings; manage 4P business model (Product, Price, Promotion, Place), including profitability. Develop marketing plans and migration path for existing customer base of $1.36B revenue through revolutionary value proposition and new product/offer development.• Managed ~$110m monthly revenue stream and drove $67.5M in new incremental revenue through innovative offer creation, market positioning and evolution of value proposition; consistently exceeded plan goals.• Lead business development and new channel distribution with partners (e.g. Microsoft, Dell, Cisco, Polycom, Avaya, Alcatel-Lucent, Shortel, etc.) and drove value beyond core sales by structuring new alliances and go-to-market strategies with partners and VAR's.• Responsible for developing first partnership with American Express OPEN for Small Business Program.• Responsible for sale segment Product & Offer strategy and launched new Hosting, IP and VoIP Offers.• Lead AT&T Hosting, Cloud and Security services sales strategy with executive team, transforming the sales paradigm and selling strategy to enterprise markets. Drove >43% CAGR in hosting services revenue.• Attained 29% CAGR on IP Service vs. 18% industry growth rate and >300% CAGR on VPN Revenues.• Collaborated with Product Management and CFO to create unique retail segment value propositions.• Key influencer to ~$350m capital investment budget.

Managed multiple client relationships and oversaw development of contractual arrangements; directed and motivated a team of Business Development Managers. Develop and negotiated complex contracts across multiple product/service offerings.• Successfully closed $363M in contracted revenue; directed managers who play a strategic role in negotiating complex contracts with Fortune 5,000 clients.• Crafted multi-faceted business solutions across the product portfolio to meet client needs with custom contacts.• Lead complex pre-sales design and consultation via systems engineers (SE) team.• Hired, trained, developed, managed and motivated sale team of 25+ employees, including up to 6 managerial personnel.• Played a pivotal role in the bidding process and had primary influence over client buying decisions.• Principal contributor to the shaping and design of high availability engagements with key accounts.

Coordinated strategic planning, external partnership development and brand positioning; designed and implemented advertising and sales promotions.• Achieved bottom line results by cultivating and growing external partnerships, executing very successful demand generation programs across eMail and Direct Mail campaigns, resulting in $16.1M incremental revenue, 166% attainment of revenue objective and 374% CAGR.• Developed and executed successfully go-to-market strategy for a $51M Data and Internet business.• Responsible for all marketing collateral, sales materials, channel distribution strategy and 4P Marketing plan, including packaging, placement, positioning and price.• Implemented effective promotions, from concept to completion which increased production revenue by 151%.• Developed and launched AT&T's first E-Rate program, marketing and selling products to K-12 and and Universities. Grew program revenues by over 200% CAGR.• Created a business partnership program with alternate channels to sell WAN, Web Hosting & IP Services.