Patrick Jones Email & Phone Number

Boston, Massachusetts, US

New York, New York, US

Responsible for the management and retention of 11 customers and approximately 9M+ in ARRSpecial focus on Strategic and Enterprise-level customers and experience working with Senior VP and C-Suite stakeholdersLead customers through full post-sales lifecycle, run point on high priority stages such as QBRs and in-person events and partner with.

New York, New York, US

Episerver acquired Optimizely. Optimizely makes progressive delivery and experimentation software for other companies. The Optimizely platform technology provides A/B testing and multivariate testing tools, website personalization, and feature toggle capabilities.

North Billerica, MA, US

Provide support to educators, including ongoing proactive communication to districts andPersonal year over year retention growth and 44% drop in churn from 2019-2021Develop and implement strategy to drive territory growth and expansion.Analyze, lead, and assist educators in utilizing student data to make the necessary decisions for assessment and.

Cleveland, OH, US

As a Client Success Manager at Montage, I’m personally committed to my clients’ long-term success. I build strategic relationships and work to maintain the highest levels of client satisfaction. I educate my clients on new innovation and capabilities to ensure they’re getting the maximum ROI from our interviewing software. Working as a Client Success.

Bloomington, Minnesota, US

Lead a team of 5 high-functioning and dynamic customer success managers, responsible for more than 2,000+ customer accounts. I work closely with the Director of Customer Success on both internal and external projects, focused on creating a phenomenal experience for all of our customers. Strong Focus on:- Retention and Expansion- Reducing first-year churn.

Bloomington, Minnesota, US

As a Customer Success Manager, my responsibility is to be an expert on our tools and to ensure that all of my 250+ customers are successful with their subscription and understand fully how their Siteimprove subscription helps them achieve their web initiatives.I participate in the full customer life cycle starting post-sale completion and continuing.

Bloomington, Minnesota, US

Anyone responsible for a website knows how easy it is to lose track of the website's condition. As the website grows, it becomes increasingly challenging to control. Adding members to the web team lessens the workload, but increases the number of visionaries pulling the site in different directions. Coordinating group efforts means a mess of overlapping.

The Local JobNetwork™ is comprised of more than 600 local employment and diversity websites throughout the country that allow employers to be both locally focused and nationally connected. Considered an industry leader, the Local JobNetwork™ offers a premier online network of jobs and careers nationwide – connecting the most progressive companies with the.

Calabasas Hills, CA, US

Bachelor Of Arts (B.A.), Mass Communication/Media Studies

Education record