Patrick Wills Email and Phone Number
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Certification, and Education:• Security +• Bachelor of Science, Information Systems: Drexel University 2010Skills SummarySystems Administration• Windows Servers (Domain Controllers, Exchange, Group Policy, Active Directory)• Networking (DNS, DHCP, 802.11b/g/a/n)• Windows Network Time Protocol configuration (Windows, CentOS 6)• Anti-Virus Server Management (Symantec Endpoint Protection 12, Vipre Business)• PXE Imaging development and maintenance (MDT2012)• System Center Configuration Manager 2012 R2 design and implementation• Support Ticket system implementation and maintenance (RT 4, K1000, Spiceworks)• Data backup and restoration (App-Assure, Cobian, Barracuda)• VMware ESXi Virtual Lifecycle from Design to Maintenance (5.0, 5.1, 5.5, P2V Migration)Technical Support and Helpdesk• Tier 1, 2, 3 support for end users, desktops, and servers respectively• Desktop Client Imaging (Ghost, MDT 2012, HDClone, OSX NetBoot) • Desktop Configuration, Software and Patch Compliance (SCCM 2012 R2, WSUS, K1000, ARD)• Linux Application Configuration (Apache 2, OpenFire, RT 4)• Notable Troubleshooting ability• Familiarity with 3D modeling and design software (Autodesk products, Pixar, Adobe CS5, Unity)Information Assurance and Security• Security Scans with Nessus• DIACAP MAC III Audit and remediation• Real World Security Incident Experience• System Log auditing and monitoring (Kiwi, Splunk)• Firewall policy modification (Sonicwall, Palo Alto)Audio/Visual• SMART Board and Bridgit support• Conference room standardization• Designed Video Security System (Video Insight)SharePoint• Site owner for SharePoint 2010• Site collection administrator for departmental and corporate intranetDocumentation and Processes• Standard Operating Procedures creation and management• IT Change Management documentation creation and management• MediaWiki implementation and management (CentOS 6)
Microsoft
View- Website:
- microsoft.com
- Employees:
- 10
- Company phone:
- 0124 415 8000
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Senior Program ManagerMicrosoft Aug 2021 - PresentRedmond, Washington, Us
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Service Engineer IiMicrosoft Aug 2020 - Jul 2022Redmond, Washington, Us
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Senior Sccm EngineerBlackspoke Jul 2017 - Aug 2020Arlington, Virginia, Us -
System EngineerMoriarty And Associates Consulting Corporation May 2016 - Jul 2017Fairfax, Virginia, Us -
Systems AdministratorZeiders Enterprises, Inc. Mar 2013 - Jan 2015Woodbridge, Va, UsProvided full SDLC implementation for key systems such as WSUS, SCCM, Exchange 2010, and MDT 2012Assisted with Virtual Machine migration from backup location to primary site and virtual host consolidationDeveloped, implemented, and maintained enterprise wide IT change management processEstablished multiple IT Procedure guides for both Systems Administrators and Help DeskDeveloped, implemented IT processes such as SharePoint access requests, personnel actions, and software requestsServed as primary point of 3rd tier escalation for Help Desk on technical issues and business decisionsActual disaster recovery experience during security and natural disaster scenariosParticipated in contract specific DIACAP audit, review, and remediationProvided 24/7/365 support to contract staff as part of an on-call rotational teamCustomized and updated baseline images and task sequences for all PXE deploymentsPerformed upgrades and configuration changes during maintenance windowsAssigned extensions for Avaya IP OfficePerformed scheduled scans of client machines with NessusPerformed scheduled server system log audits using KiwiManaged contractor during design and implementation of Openfire XMPP server -
Junior System AdministratorValador Inc. Apr 2012 - Mar 2013Herndon, Virginia, UsServed as sole IT professional at Valador for two months Initiated and completed physical to virtual migration for over 50% of Valador’s server infrastructureImplemented a streamlined VPN solution that allowed IT to discontinue use of physical RSA tokensManaged server and workstation patch and security complianceImplemented Microsoft Deployment Toolkit for rapid imaging of bare metal machinesRegularly updated Firewall policy based off FBI list of known malicious IP’sBuilt custom water cooled computers for trade shows and company giveawaysParticipated in ISO 20000 auditDeveloped custom iRule iPad based remotes for conference rooms -
Help Desk TechnicianNtiva, Inc. Nov 2011 - Apr 2012Provided superb end user Tier 1 and 2 IT trouble ticket resolution in a high volume billable call centerServed as a liaison between our customers and higher Tier support when requiredContributed to company knowledge base to further expedite trouble ticket resolutionPerformed updates and configuration changes on Hyper-V and VMware hosts and systems
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It Support SpecialistDrexel University Aug 2008 - Aug 2011Philadelphia, Pennsylvania, UsProvided end user support for 650 machines (Windows, OSX, and Linux)Managed and developed computer lab software and hardware updatesMaintained large format plotters, scanners, and computer classroomsManaged OSX 10.4, 5, 6 client updates and configuration via Apple Remote DesktopDeveloped custom image and processes for dual and triple boot Mac Pros
Patrick Wills Skills
Patrick Wills Education Details
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Drexel UniversityInformation Systems
Frequently Asked Questions about Patrick Wills
What company does Patrick Wills work for?
Patrick Wills works for Microsoft
What is Patrick Wills's role at the current company?
Patrick Wills's current role is Technical Program Manager and Cryptocurrency Enthusiast.
What is Patrick Wills's email address?
Patrick Wills's email address is pa****@****oke.com
What is Patrick Wills's direct phone number?
Patrick Wills's direct phone number is (215)-762*****
What schools did Patrick Wills attend?
Patrick Wills attended Drexel University.
What skills is Patrick Wills known for?
Patrick Wills has skills like Technical Support, Active Directory, Troubleshooting, Servers, Group Policy, Windows, Project Management, Windows Server, System Deployment, Microsoft Exchange, Windows 7, Scripting.
Who are Patrick Wills's colleagues?
Patrick Wills's colleagues are Mayur Vaghela, Cindy Sullivan, 付亚琴, Anitha Bagyam, Armando Vidal, Theresa Alexander, Thanh Thanh.
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