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"A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat."
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Senior Product Manager - FintechEntrata Jun 2023 - PresentLehi, Ut, UsThe challenge is clear: to resist the temptation of building yet another confining “box.”With the acquisition of RentDynamics, we inherit a mosaic of clients, each with their own intricate billing needs. It’s less a migration and more a weaving together of two highly complex billing systems. At the heart of it all lies the ambition to create automation that isn’t just functional, but liberating—self-serve solutions that span both internal processes and external products.And then, there is the monolith: an internal billing and fulfillment system that stretches from the moment a deal is won to the final invoice. It’s a beast we aim to tame, to streamline, to make as elegant as it is effective.What’s in the box? Perhaps a question for another time. -
Freelance Wordpress Developer (Side Hobby)Freelance Web Development Jan 2011 - PresentLatest project close to my heart:- https://bikepackingroots.org/
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Data Science Product ManagerEnergy Exemplar Sep 2022 - Mar 2023Adelaide, Sa, AuMy objectives in my role as Data Science Product Manager are to make sure solutions are technically solid, serves the demands of our target audience, and accomplishes business goals.To achieve these goals, I focused on building a collaborative and inclusive team culture, where everyone has a voice and feels empowered to contribute to the success of the product and prioritized transparency and communication, ensuring that everyone is informed of progress, challenges, and opportunities. Project - Anomaly DetectionThe product is designed to help businesses in a wide range of industries to improve their forecasting accuracy and optimize their operations. To achieve this, the team leverages machine learning algorithms and statistical modeling techniques to analyze large volumes of data and identify patterns and trends that are indicative of anomalies. Project - Recommendation EngineA recommendation engine product that assists users in selecting the most appropriate virtual machine based on their specific needs and requirements. The product analyzes user simulation data, such as their RAM, CPU, Cores and performance requirements then makes recommendations on the best VM option.In conjunction with Data Science and product leadership, I focused on defining our data pipeline strategy with the goal to make data scalable, accessible, and repeatable for the team. -
Data Science Product ManagerLendio Jan 2022 - Sep 2022Lehi, Utah, UsProduct Manager for a newly created Data Science team, responsible for discovering opportunities and developing ML/data-based solutions aligned with marketplace product vision, guiding SMB towards better cash flow management, and improving underwriting decisions, fraud detection, and AML compliance through modeling.I effectively oversaw two data science capstone projects in collaboration with the Eccles School of Business, leveraging my product expertise to bridge the gap between business objectives and the value that data science provides.Defined an Intelligent Lead Routing Pipeline and Machine Learning Models using Python in DataBricks, resulting in a 2% increase in Sales Close Rates.Created dashboards in Tableau to monitor the performance and business impact of Machine Learning Models.Provided weekly Statistical Analysis of business health and customer characteristics to Lendio's Senior Leadership Team.Managed a portfolio of Data Science projects, ensuring alignment with Lendio's Product Roadmap.Integrated Pendo for product metrics tracking. -
Technical Product Manager - Merchant Lifecycle DataLendio Jun 2021 - Jan 2022Lehi, Utah, UsMy main responsibility is to enhance data discoverability and governance across the organization, provide guidance for systems accuracy, reportability, and efficiency, and guide the development to feed insights downstream while identifying and prioritizing jointly across all functional teams.As a Technical Product Manager for Lendio's Merchant Lifecycle team, I am responsible for technical asset development focused on enhancing data discoverability and governance. My role as a steward of processes and systems ensures that raw data inputs and outputs for all engineering teams are accurate, reportable, and efficient.My team is responsible for building and maintaining data pipelines to feed centralized reporting systems between engineering teams and Business Intelligence. We identify and prioritize jointly across all functional teams.My impact helps define best practices for core application data structures and educates application product teams on how their initiatives impact data reporting downstream. This enables us to better identify opportunities to improve application data usage and discovery while adhering to industry standards and regulations such as GDPR, HIPAA, and SOC 2 best practices and regulatory requirements. -
Senior Product ManagerIcentris Dec 2017 - Jun 2021Woods Cross, Ut, UsMain business outcome is to scale a fully customizable commission engine for MLM companies like Tupperware, Avon, and Monat. -
Senior Product ManagerSundance Institute Oct 2016 - Jan 2018Park City, Utah, UsLeader of Product Development and manager of engineering teams for Sundance Film Festival products including the Sundance App and e-Wait List. Senior Manager of many internal projects that support the Sundance Film Festival. Google Optimize (multivariate) specialist. -
Product ManagerSquarehook May 2015 - Oct 2016Salt Lake City, Utah, UsLean startup environment. Implimented process and procedure to manage 10+ enterprise clients with applications and methodologies like Jira, UAT, Scrum, and Agile. Project management of large scale implementations, migrations, and product development. Product development leader of internal applications for Executech, the parent IT company. -
Qa Engineer Ii - Product QualityDominion Enterprises Oct 2014 - Aug 2015Norfolk, Va, UsRelease manager and automation/regression writer. Team member of Agile/Scrum implementation committee. Internal product development to drive the efficiency of the release process as well as product vision integrity throughout the CI/CD process.- Develop, execute, and maintain test cases and test plans for software products- Identify and document defects in a clear and concise manner- Collaborate with the development team to troubleshoot and resolve issues- Monitor product quality and provide feedback to the development team- Create and maintain automated tests and scripts- Stay up-to-date with emerging trends and technologies in software testing -
Product Manager User ExperienceDominion Enterprises Sep 2013 - Oct 2014Norfolk, Va, UsAB Multivariate Specialist (Optimizely) and lead product developer. Development of conceptual ideas into viable, sustainable, and testable business solutions. Data science use with Ad Hoc Analysis, SiteCat, Google Analytics, Optimizely, and Omniture. Pragmatic Marketing certification. -
Web DeveloperNacva Nov 2010 - Apr 2014Salt Lake City, Ut, UsDeveloped five websites using HTML5, CSS3, and JavaScript on three different CMS platforms. Successfully planned project life-cycles and executed web standards and requirements.Led the development of the QuickRead editorial website for NACVA, which streamlined the submission and review process for quality directors and senior editors through an online submission system.Developed websites for the Annual Consultants' Conference that integrated live chat, forums, registration, and secure access to conference material.Utilized heat map integration, analytical benchmarks, and webmaster techniques to continue enhancing the websites.Contracted with NAVCA in March 2012, enabling me to work remotely while bicycle touring across the country. -
Co-Founder - Business DevelopmentArchetype Development Oct 2007 - Oct 2010Co-founder of a screen printing business for children’s apparel. Managed and directed all website and operation efforts.
Patrick Hendry Skills
Patrick Hendry Education Details
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University Of UtahEconomics
Frequently Asked Questions about Patrick Hendry
What company does Patrick Hendry work for?
Patrick Hendry works for Entrata
What is Patrick Hendry's role at the current company?
Patrick Hendry's current role is Senior Product Manager, Contracts and Billing.
What is Patrick Hendry's email address?
Patrick Hendry's email address is pa****@****ris.com
What is Patrick Hendry's direct phone number?
Patrick Hendry's direct phone number is +175735*****
What schools did Patrick Hendry attend?
Patrick Hendry attended University Of Utah.
What are some of Patrick Hendry's interests?
Patrick Hendry has interest in User Centered Design, Web Development, Education, Living In The Great Outdoors, Client Management.
What skills is Patrick Hendry known for?
Patrick Hendry has skills like Seo, Web Development, Web Design, Wordpress, User Experience, E Commerce, Management, Web Analytics, Leadership, Business Strategy, User Interface, Scrum.
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