Present:Global Factories B.V.Senior Service and Implementation EngineerImplementing, supporting and validating advanced automation systems used at pharmacies to check contents of pre-packed medication. These systems contain electrical, mechanical and vision parts to detect and pack the correct type and amount of pills in patient specific pouches.Installing and implementing the systems on siteTraining end users on several levels in using the systemSupporting and servicing the systems worldwideTraining and supporting a growing, worldwide network of distributors and service partners to service the systemsQuality control of new systems before they are shipped to the customerIn the past:Global Factories B.V.International Service/Training and Implementation Engineeri-Optics B.V.Senior Technical Support Engineer:Responsible for global technical support and reporting to COOProvide technical support to our customers and distributors on-site support / troubleshooting at customer site or distributors Develop and maintain the support system in consultation with engineering team and other stakeholders Provide management reporting on field problems Help write, review and maintain service manuals and installation and configuration instructions Train distributors how to provide technical support in their own region or time zone Develop and maintain technical training courses needed for this Determine root causes and reproducibility and develop technical solutions Contribute to field service specifications for product development projectsKeyLink B.V.Product / Application specialist:Installing, supporting and testing the softwareCreating technical training coursesTraining technical specialists / end usersAdvising and creating solutions for our resellers / end usersCarl Zeiss B.V.Technical specialist:Neurosurgery Microscopes, Ophthalmology/Optometry systems, Ophthalmic Lasers,Imaging analyzing systems,Land Surveying systems