Patrick Lim Email & Phone Number

Ridgefield Park, NJ, US

• Developed and executed product strategies for B2C, B2B, SMB, omnichannel, and retail, as well as marketplaces, managing a global team and overseeing flagship product launches.
• Led innovations in customer experience, UI/UX, SEO, CRM, and AI/ML, achieving significant improvements in conversion rates, customer satisfaction, and operational efficiency.
• Established and managed partnerships across diverse service and solution areas, supporting substantial traffic growth and data operations.

Suwon-Si, Gyeonggi-Do, KR

• Role expanded to lead both the development and operation of the global Samsung.com D2C platform strategy across 50+ markets while working out of the HQ office in Seoul.

Suwon-Si, Gyeonggi-Do, KR

• Spearheaded the development and deployment of global D2C platforms, extending reach into 50+ markets and integrating with numerous local partners.
• Developed platform solutions encompassing all aspects of D2C and B2B, including Employee Purchase Programs, Payment, Leasing, Trade-in, Fulfillment, Omnichannel, Marketplace, Mobile App, Retail-to-Online, Care, Social.
• Transitioned platform architecture to a scalable microservices model, improving global service delivery and operational flexibility.
• Implemented SAP Commerce Cloud solutions and managed platform growth across multiple international regions.

Ridgefield Park, NJ, US

• Conceived and launched mobile apps like Shop Samsung App and Samsung Members, incorporating AI and AR technologies for enhanced user engagement.
• Achieved significant user growth, managing services that reached over 100M monthly active users.
• Directed the integration of new technologies and features into the Samsung Galaxy ecosystem, optimizing customer experience and interaction.

Ridgefield Park, NJ, US

• Led the development of Samsung's music and video services, including the launch of Milk Music and MusicHub, across multiple Samsung devices.
• Pioneered streaming and subscription services, expanding Samsung's media offerings in numerous countries.
• Oversaw the technological advancement and user experience for Samsung's content platforms.

• mSpot is a pioneer and leader in mobile entertainment services. Responsible for global product development and technical direction of the core music entertainment services.
• Music Hub, powered by mSpot, is the first all-inclusive mobile music service that gives people more choices for their music enjoyment. Users can stream songs from an extensive catalog, upload their personal music.

Silicon Valley, CA, US

• Responsible for the growth of the software engineering team and the intellectual property critical to the NFC-enabled mobile applications and the platform services.
• 30+ patent filings on NFC Mobile Payment Platform Services and Mobile Wallet Android SDK (aka Core Card Services).
• Played an instrumental role in launching a successful trial of Core Card Services with Tier-1 card issuers and mobile carrier networks in North America; led PCI-DSS and EMVCo certification processes for the trial..

Seattle, WA, US

Role transitioned to strategic focus on defining the next-generation technology platform architecture of RealGames. Joined the organization through the acquisition of Rovi Content Distribution Platform business unit in April 2008. Ran global engineering team of Development, QA, and OPS in the US, Europe, and India. Created the SaaS stack that powers major.

Managed global software engineering teams, defining on-shore/off-shore strategies. Developed new media content architecture based on existing copy protection IP and integrated SMS platform solutions. Led performance optimizations and QA automation, improving global processes. Evaluated data center efficiency and managed relocations. Conducted technical due.

Founding member, reported to CEO. Hired to build a technology platform to support a highly customizable web-based data collection system. Drove architectural vision, development process and launch of the product which enabled company to land blue chip customers including Cisco, Brocade, Agilent, Visa, Adobe, Verisign and other Fortune 100 companies.

Led end-to-end platform architecture:MOAI Experience Action Engine / CRM / B2B Auctions / E-Bay Biding statistics based on XML-RPCOracle/J2EE/ATL COM (C++)/Msg Queue/Weblogic

Held key engineering roles at companies such as Remedy Corporation, Reed Elsevier, Maritz, and Apple, contributing to various innovative technology solutions.Risk Management System: High-level API layer based on XML-RPC (Featured in RUG 1999)/Java, C++, XtremeXML: Custom XML Parser, XMLParser: Custom XML ProcessorTravel Booking Platform on Newton and.