Personalization, Amazon Stores

- Coordinated research initiatives for Verticalscope's native mobile app, guiding the entire process from ideation workshops to user testing sessions, contributing to the roadmap prioritization efforts- Established and maintained effective partnerships with end-users, proactively obtaining customer insights and feedback to enhance the overall user experience on the community platform- Managed the development of Verticalscope's next-generation cloud-based community platform, streamlining access to 1200+ online communities through a native mobile app, overseeing the roadmap, communication, and status updates

- Managed a cross-functional team in developing a unified mobile food servicing application for Canada's largest full-service restaurant company with Flutter, resulting in a white-label cross-platform mobile application deployed across all company subsidiaries- Coordinated a logistics digital transformation initiative as the lead product manager for a global port operator. Effectively communicated program status updates to the executive team and led cross-functional teams in executing software implementation activities, including customer discovery, ideation workshops, and product go-to-market strategy- Led and oversaw a large-scale digital transformation project for a Canadian bank, facilitating the overhaul of their online banking website. Enhanced the website's UI and user experiences, successfully transitioning the client to a more modern technology stack using React and cloud infrastructure

Technology Strategy & Architecture PracticeFocused on ServiceNow and Enterprise Service Management transformation initiatives for enterprise clients across various industries. I helped clients on transformation journey in order to modernize their enterprise environment and enable the future of work. Specifically, I led cross-functional team to provide strategic advisory services including roadmap development, governance design, and implement digital product/platform across the organization including focus areas of agile delivery, process transformation, solution architecture, system integrations and technical program management.

Focused on hardware automation testing by building, modifying and executing XML test scripts to ensure quality of the control system prior to rollout

Worked on graphic board power system design and testing to ensure efficient performance on all upcoming/new generation of graphic board

Helped to provide insights on LED manufacturing and production process efficiency improvement and product quality control