Lead agile development team building a suite of custom product that allows staff to analyze and track crashes with the goal of reaching Vision Zero. Implement no-code apps that improve the tracking, permitting, and service requests for bike-share and micro-mobility teams. Create user interface designs and guide user testing for the Division’s custom products.PROJECTS• Vision Zero Editor, Vision Zero Viewer• Banners Apps• Smart Mobility Office Apps• Shared Mobility Services Apps• Micro-mobility Service Request App• Parking Enterprise Apps• Living Streets AppTALENT DEVELOPMENT• Coding It Forward Fellowship• ACC Applied Design Lab

Facilitated the end-to-end process of applying to home repair and preservation programs for homeowners. Evaluated income eligibility, prepared agreements and contracts, and conducted homeowner outreach. Provided customized case management to help applicants navigate the stages of home repair.PROJECTS• Home Improvement Preservation Program• Targeted Rehab Program

Founding Designer for the Anchorage Innovation Team (i-team) working to improve food insecurity and the social safety net - part of a network of Bloomberg Philanthropies granted teams solving tough, local-government challenges around the world. Built the SNAP TextBot to help residents of Alaska sign up for food benefits, and redesigned the WIC intake forms for the State of Alaska. Led qualitative research efforts including literature reviews, shadowing, interviews, ideation workshops, prototyping, and implementation hand-off. Established the brand identity, social media infrastructure, google drive, and documentation protocols. Built maps to convey geo-spatial data, and created data visualizations from census data sets. Consistently communicated with partners through out stages of the design process, managed relationships, and fostered a collaborative design approach. Taught Municipality departments agile methodologies, human-centered design, and design thinking techniques to conducted data-driven research practices. PROJECTS• SNAP TextBot: SMS texting tool to help people apply for SNAP (Food Stamps)• WIC Forms: Fillable PDF intake forms for Women, Infants, Children benefits recipients.VISUAL DESIGN• WIC Postcard• Census Data Viz• Slide Deck Template

Guided an agile team of content strategists, service designers, a developer, and visual designer to deliver a website and service redesign to help homeowners navigate through the permitting process in Austin. Utilized lean work-styles, rapid-prototyping, and conducting user-centered design to shape solutions. Interviewing, ideating, and creating physical prototypes with city staff, digital specialists, and the public to determine the best approaches to problem solving, analysis, and implementation of service improvements.PROJECTS• permittingatx.com: in-person service and website redesign for Austin's Residential Permitting Process

Developed and launched an online Inspections Scheduling tool in Long Beach, a Business Portal website to help guide people through the business start-up process in Long Beach and Syracuse, and a Resource Matching search engine for financial services in Long Beach and San Diego. Responsibilities included in-depth research of city processes specializing in inspections, permitting and the business startup process; creating maps, diagrams, and using GIS software to analyze geographic data; wireframming, developing hi-fidelity mock-ups; implementing Content Management System (CMS) environments; content production strategy, and management of live-chat software. Facilitated prototyping, alpha and beta launches, agile methodology, and training of products with city partners.PRODUCTS• Inspector Gadget: Online inspection scheduling tool• BizPort: Website supporting business owners through the start-up process with the city• Resource Matching: Search tool for economic opportunitiesARTICLE• Blog: How To Launch a Minimum Viable Product (MVP)

Project lead for $200,000 ArtPlace America grant to implement 11 public placemaking projects in the South Elm Neighborhood in Downtown Greensboro. Facilitator for education programs including creation of a youth-led zine, creative retreats, museum tours, city markets, and other community events.Responsible for navigating city processes, coordinating with neighbors, business owners, community, graphic design, mapping, construction documents, site visit, interviewing, reporting, budgeting, marketing, social media, and outreach.SOUTH ELM PROJECTS • Black Lunch Tables, Heather Hart: 5-deck structure built in the Ole Asheboro neighborhood.• The Yard, Greensboro Permaculture Guild & Common Grounds: Landscaped garden.• Kit-O-Cart, Chat Travieso: Mobile, transformable parklet seating/performance area.• Hopscotch, Agustina Woodgate: Giant hopscotch spanning 8 blocks of a neighborhood• Neighborhood Murals, Milagros Collective: Series of 6 murals covering pieces of South Elm. • Blind Field Shuttle, Carmen Papalia: Series of blind walking tours surveying the neighborhood.• On Hamburger Square, Samara Smith: Audio walking tour.• Vertical Gardens, Buster Simpson: 4 vertical eco-revelatory rain downspouts.• Water Bar, Work Progress: Mobile table with awning creating for water tastings in the city.• Book of Everyday Instruction, Chloe Bass: 4 historical plaques telling community stories.• South Elm Field Guides, Camp Little Hope: 3 field guides about the S. Elm neighborhood. EDUCATION• QueerLab: Co-facilitated weekly editors meetings and LGBTQ-based workshops.• Creative Retreats: Led university and student groups on stay-over weekends.• City Markets: Promotion and outreach at event for local vendors.• Tape Maze: Temporary tape maze for annual Children's Museum fundraiser.• Mini Golf Course: Designed and built 6 mini golf holes.PUBLICATIONS• 2015 Brochure• I Don't Do Boxes, vo. 3 - Act Out!• Black Lunch Tables Construction Documents• Food Lab Zine

Community organizer, instructor, and social media strategist working with individuals, organizations, and nonprofits to develop public space events, education about urbanism, and marketing strategy. Front-end developer and visual designer making websites, data visualizations, and web tools.PROJECTS• Downtown Anchorage Repository: Instagram dedicated to documenting Downtown Anchorage.• Mobile Swing Park: HOLSTEE grant funded pop-up swing installation created for PARKing Day• Balançoire: 2-week pop-up DIY swing project; part of the Five-by-Five Paris Innovation Fellowship• Cardboard Animal Picnic: Cardboard build installation at Main St. Garden in Dallas• The Bookworm Mini-Parklet: Cardboard street furniture installation built at Taco Fest in Dallas• Urban Studio: 5-week course teaching 6-14yr olds Urban Design at Oak Cliff Cultural Center• Party in the Park: Video Documentation for Downtown Dallas Inc. August place-making events• Critical Mass GSO: Advocacy group created to document and promote biking Greensboro, NCCODE• Urban Thinkers Timeline: Website showing the Death & Life of the Top 100 Urbanist.• Awesome Reports: Jekyll template for online reports rather than PDFs• Emojicode: Google chrome plug-in that replaces Municode with EmojiARTICLES• The Big D Gets a Big Park• When Design Isn't Design: An Interview with John Onken• The Collaborative Energy of Ponyride, a New Kind of Workspace in Detroit• If You Want To Be Interesting Be Interested

Set artistic direction, created brand standards, and social media outreach for this non-profit. Developed original public space events programming, and captured events through video and photographic documentation. PROJECTS• Say Something N(ice) Cream Stage : Pop-up installation built for PARKing Day Dallas 2012 • Living Plaza : 5-month project activating the Dallas City Hall Plaza by hosting place-making events• Chalk-tober Fest : Event encouraging citizens to sidewalk chalk around Downtown Dallas• Busking Day : Hosted monthly meet-up at Pegasus Plaza encouraging street performance• Festivus of Lights : Documentation of alternative holiday celebration at Dallas City Hall Plaza

Managed urban design projects for Dallas neighborhoods. Produced schematic drawings, graphic documents, physical models and 3D models for residential projects. PROJECTS• Dallas Visual Timeline : Designed and launched the 6'​ x 18' timeline• NEA Our Town Retrospective : Designed 100-page book summarizing studio projects for the year• LINC Dallas : Facilitator and design consultant for neighborhood community meetings

Taught InDesign and SketchUp design software for a graduate level communications and representation class. Also acted as a guest critic for student projects.

Program coordination of student leadership organizations, program development, and student counseling. Organized the LeaderShape program.

Teacher in a K-5 classroom for students with Autism.

Saxophone Player. Assistant Librarian. Responsibilities included monthly performances with the concert and marching band.

Grades 4-12 in all subjects and Special Education. Long term positions in Special Education and 6th grade Social Studies classrooms. Responsibilities included curriculum implementation and instruction.

Saxophone player. Saxophone squad leader, Operations Manager, Sound Technician, Library Assistant.