Patrick Macdonald Email & Phone Number

Rockland, Massachusetts, Us

5 Point Technology is a full-service technology solution provider & consultancy, located around Boston in historic Plymouth, MA. While delivering a wide range of solutions and services, ranging from infrastructure & cloud, to security and “Experts-On-Demand” consulting. Overall, our mission is simple, deliver 100% client success to our customers. With clients ranging from state & local governments and small to medium regional businesses, to publicly traded multinational enterprises, we bring an intense focus to protecting our customers' brand reputations. As the Director Technology and Services for 5 Point Technology I am responsible for engineering solutions and building a team to support strategic initiatives for the consulting goals of our clients. I work with other business units to drive new business opportunities and encourage ongoing client relationships.

Boston, Massachusetts, Us

● Reported directly to the VP and tasked with driving projects, future goals and growth of an organization of over 1,000 employees, across 42 locations. ● Managed daily operations within the IT department, monitored daily processes, procedures and best practices. ● Configured and maintained IT infrastructure including VMWare on HP SimpliVity hyperconverged servers, Google G Suite, ​CISCO Meraki & SonicWall firewalls​, HPE SANs and other data centers. ● Collaborated with 50 internal divisions in the organization for planning and implementation of data projects. ● Improved the ability to simplify and allow access to various programs available to clients on company website. ● Redesigned the disaster recovery replication site to support a full failover of mission critical functions. ● Assisted in the design, maintenance and testing of technical solutions. ● Managed the enforcement of project deadlines and schedules. ● Found vulnerabilities in all critical areas and reduced exposure to the organization. ● Shared required skills with staff through formal and informal training sessions.

● Managed VMWare, EMC SAN, Commvault Backups and all servers, applications and infrastructure supporting the environment. ● Performed complex systems analysis to translate business requirements into technical solutions. ● Designed and implemented online ordering across all cafes while upgrading POS system as the lead online ordering project technician. ● Participated in investigating the root cause of technical issues and provided solution analysis. ● Ensured systems were compliant with all governmental and industry regulations (PCI). ● Facilitated the upgrade of VMWare environments from 4.1, 5.5, 6.1 and 6.5 to 6.7 and EMC VNX 5300 SAN ● Managed backups through Commvault 11 for backups to disk as well as tape management

● Focused on clients who required specialized technical consultation for design and solution implementation. ● Provided remote and onsite technical support to various job sites in cities across the United States. ● Designed and implemented DR/BC services for distributed offices and remote employees specializing in EMC Avamar, Data Protection Advisor (DPA) and EMC Mozy. ● Worked in conjunction with Con Edison ESCO in Manhattan. ● Partnered with Hexistor, Infusionsoft and EMC Mozy to provide a full range of managed services. ● Provided services for fifty-five locations mainly in Manhattan including: The Lincoln Center Rose Building; Cohen Brothers Realty; Fordham University; Trump SOHO; Iona College; The Ford Foundation; and The Salvation Army Headquarters among others.

Stamford, Ct, Us

● Was a member of the IT leadership team who decided the direction of all major IT decisions for the division. ● Developed, managed and grew the RDBS (Remote Data Backup Services) program that grossed over $1.3 million per year for the division. ● Provided expertise for technical projects, security policies and procedures for hotels across the globe. ● Engineered and implemented the centralized enterprise backups using EMC Avamar and Veritas NetBackup. ● Installed, configured and maintained EMC DPA to help manage, report and automate data. ● Was responsible for the integrity and support of 1000+ divisional servers. ● Worked to streamline and document restorative processes and mitigate monetary loss during any technical crisis. ● Implemented ScriptLogic to automate, implement and enforce enterprise-wide security policy. ● Issued technical procedures and requirements to over 300 IT Managers and local tape backups at each hotel. ● Maintained and developed disaster recovery standards, tests, and technologies. ● Remediation of PCI compliance and security emergencies.

Armonk, New York, Ny, Us

● Was responsible for 24x7 enterprise wide systems administration of 2000+ servers in data center. ● Was promoted to team lead in 2006. ● Designed and supervised domain credentials project worth $1.6 million per year. ● Implemented and supervised remote backup program worth $1.2 million per year. ● Managed server backups using EMC Clarion NAS, EMC OnCourse and Veritas Backup Exec. ● Handled active directory migration and restructuring.

Company sold to Altiris who was later bought by Symantec• Maintained network security for servers, VPN, router and desktops. • Worked intensely with data and network policy management. • Phone system patching and programing. • IT procurement• QA testing for Security Expressions – in house security software• Designed LAN / WAN from the ground up• Email conversion from Exchange 2k to 2k3

• Provided email expertise to provide QA work for Message Inspector software• Established baseline tests and executed plans to test product under various situations• Used Windows NT, 2k, Slack Ware Linux 7.1

• Provided email expertise to resolve and document problems with encryption product• Diagnosed PKI encryption testing on Lotus Notes 5, Exchange 5.5 and Exchange 2000

• Presented and sold technology solutions to prospective customers• Implemented solutions and supported technologies implemented as an technical account exec• Solutions were mainly email, server design, DR solutions and networking engineering

Beverly, Massachusetts, Us

• Team lead for 8 month email migration and domain restructuring project for 30 offices• Flew out to 22 offices to implement network conversions and upgrade email from March 00’-Sept 00’ • Created and presented technical training courses for new environments• Provided senior systems and network administration to all thirty locations and the help desk• Email administrator using CC Mail and MIMESweeper• Repaired hardware and software issues in the corporate headquarter server farm

Lexington, Ma, Us

Brussels, Be

Framingham, Ma, Us

Lowell, Ma, Us

Education record

Information Systems

Education record