Patrick Major, Ccba Email & Phone Number

Whitby, On, Ca

Greater Toronto Area, Canada

Toronto, Canada Area

• Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas to deliver an exceptional user experience. • Coordinate internal resources and third parties/vendors for the flawless execution of projects• Determine customers' needs and desires by specifying the research needed to obtain market information.• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.• Staying up-to-date on the latest process’ and IT advancements to automate and modernize systems.

Toronto, Canada Area

In my role as Senior Business Analyst, with a focus on digital transformation, I am responsible for leading the requirements gathering, and documentation for the organizations digital initiatives. • Provides business and system expertise along with research/analysis services that support the design, delivery and maintenance of quality applications and enhancements• Implements business requirements and process change initiatives to ensure that all specifications meet the objectives of the Company• Elicit requirements leveraging experience and discretion to apply an appropriate mix of approaches: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the following artifacts as needed: business requirements document, use cases, GUI, prototypes, screen and interface designs• Drive and challenge business units on their assumptions of how they will successfully execute their plans• Collaborate with designers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

Kingston, Ontario

- Provide input to the business architecture, contribute to feasibility study, cost/benefit analysis, business case, and risk assessment - Provide input to planning decisions, monitor and report any changes in requirements, manage and report status of business analysis progress against project plan - Use relevant modeling techniques and templates to document business requirements - Perform gap analysis to identify capability gaps, create/maintain models to help articulate the business requirements, identify key business metrics, investigate and communicate evolving requirements with stakeholders to ensure they are complete and feasible - Create a complete and accurate Business Requirements Document, make recommendations to the appropriate requirements communication objectives and approaches, conduct stakeholder review to obtain approval - Ensure that solutions meet stakeholder objectives, review technical design deliverables, conduct usability assessment, support User Acceptance Testing efforts as required, participate in Quality Management assessments of processes and deliverables

Delivering ideas, presentations, IT models and proof of concepts that support the business and strategic direction of IT.- Use industry best practices, modeling techniques and templates to document business requirements to support the effective delivery of IT Strategy- Provide input into the development of concept models to assist in the alignment of envisioned solutions- Support the IT enterprise strategy from concept to proposal by contributing to feasibility studies, cost/benefit analysis, business case development and risk assessment

Kingston, Ontario

Assists in the provision of technical support to Empire Life (internal and external) business systems and technology users, resolves escalated technical (2nd level) problems.

Bachelor Of Commerce (B.Com.), Finance, General

Computer Sciences

Effective Business Communications