Patrick C. Malabre Email & Phone Number

Alberta, Canada

St Albert, Alberta, Canada

Edmonton, Alberta, Canada

Calgary, Alberta, Canada

I have worked with diverse teams within the Canadian Tire Retail environments to tailor programs to ensure successfully launches in each of their unique businesses. I have successfully launched over 45 projects and have been able to accommodate some additions to my schedule while ensuring that the projects that are on the go are not affected. I have built strong relationships with not only the District Sales Managers that are in the BC, Alberta, Saskatchewan, Manitoba and Ontario markets but deep routed relationships at the stores as well which have been of great value for the success of these programs and future opportunities.- Direct Supervision of my schedule- Built strong relationships at the store and corporate level.- Assisted in Training new REM’s.- Communication with the stores has been consistent and complete.- Launched 30 Proactive CTAS- Laid out and executed 8 Warehouse designs and builds.- Participated in the Alberta General Managers meetings and presented.

Toronto, Canada Area

Managed the Canadian branch of IDEXX Field Support Representatives. Oversaw the installation of veterinarian equipment and the training related to the newly installed/upgraded equipment and products; inclusive of specific talk-tracks for clinic staff to use with their book of clients. Created an essential team atmosphere through detailed, opaque communication. Enhanced the concept that strong connected teams heightened all levels of customer service, and internal company relationships throughout the different lines of business. Selected contributions and achievements: - Direct supervision of Field Representative - Facilitated relationships between Field Representatives and market sales force - Provided timely and consistent feedback to Field Representatives concerning individual performance goals - Worked closely with internal training teams ensuring Field Representatives had up-to-date training and skills; coordinated new product training if necessary - Ensured trip reports and expense reports were accurate, and processed in a timely manner - Facilitated gathering of feedback related to potential process improvements, quality customer service, and product innovation and promotions - Responsible for maintaining staffing levels within the assigned team; recruited, interviewed and hired

Toronto, Canada Area

Managed a team of 40 associates who executed all logistics pertaining to store shipping and receiving, product replenishment, and in-store and corporate promotions. Developed internal systems which enhanced the fill and receiving process. Set high standards which resulted in a dynamic team culture that was highly respected throughout the other departments and palpable to store customers. Selected contributions and achievements:- Ensured inventory levels were accurate; immediately corrected discrepancies- Developed and maintained a collaborative relationship with all store departments and management- Planned, organized, delegated and followed up on projects put forward by other departments - Reinforced the need to prioritize customer service while setting realistic daily task assignments - Selected Key Holder; responsible for opening/closing store and maintaining operating procedures during business hours- Facilitated department meetings to ensure consistent messaging and goals throughout the team- Responsible for maintaining staffing levels within the department; interviewed and hired team associates

Toronto, Canada Area

Managed the overall business operations for both hospitals concurrently. Inclusive of veterinary practice administration, business and operation planning, human resources, inventory control and business accounting processes, reports and transactions. Built exceptional working relationships with Veterinarians, office staff, clients and vendors. Selected contributions and achievements:- Researched and procured new technologies and equipment for both hospitals- Recruited Doctors, locums, registered veterinary technicians and support staff and implemented new training standards- Prepared key sales/fee messages that staff could easily communicate with clients- Established key business metrics, reports on business performance with partners- Created relationships with local businesses to market the clinic organically within the community

Calgary, Canada Area

Managed the overall business operations for all hospitals concurrently. Inclusive of veterinary practice administration, business and operation planning, human resources, inventory control and business accounting processes, reports and transactions. Built exceptional working relationships with Veterinarians, office staff, clients and vendors. Selected contributions and achievements:- Project managed the construction of a 2,600 square foot hospital in conjunction with various renovation projects - Sourced, purchased and set up of equipment and systems, directed branding and marketing campaigns- Established key business metrics, reports on business performance with owner- Recruited Doctors, locums, registered veterinary technicians and support staff and implemented new training standards- Prepared key sales/fee messages that staff could easily communicate with clients- Created relationships with local businesses to market the clinic organically within the community

Whitby, On

Cooperatively launched and led a new 34,000 square foot Canadian Tire franchise store; leading to a yearlong expansion initiative from 34,000 square feet to 57,000. Selected contributions and achievements:- Assembled and directed a retail management team; facilitated training for 120-150 department staff- Implemented and executed all store systems and procedures - Designed staff training programs; onboarding and retention - Created a positive, productive store environment that met corporate standards and expectations- Dealt directly with the customer to ensure exceptional customer service- Consistently met and exceeded all corporate and franchise annual sale targets- Partnered with community and corporate charity programs and organizations

Winnipeg, Canada Area

Oversaw construction of new builds and store expansions for the Canadian Tire Corporation in British Columbia, Alberta, Manitoba and Ontario. Primary link between store owners, upper level management and marketing; executed and maintained corporate standards in retail environment. Selected contributions and achievements:- Assemble and managed large project teams - Managed projects that were consistently on time, on budget and met the needs of both the individual dealer and the corporation- Coordinated project timelines with trades and store personnel - Executed the Canadian Tire corporate merchandising strategy in Canadian Tire stores across the country