Patrick Marcinko Email & Phone Number

Salem, Oregon, Us

Salem, Or, Us

Portland, Oregon, Us

Manage and led the execution of multiple IT projects concurrently with matrixed teams from multiple organizations. Responsibilities include collaborating with customers and understanding their needs prior to meetings with vendors and holding them accountable for contractual agreements. Facilitate project status meetings and motivate project team members. Working across organizational boundaries to ensure all stakeholders and sponsors are kept current with the status of projects that have impacts to their organization.• Led a proof-of-concept evaluation effort to determine if a vendor’s prototype had the potential to replace an obsolete but critical platform used by the Multnomah County District Attorney’s office.• Led and managed a software implementation project to replace Transportation’s project management software platform.

Salem, Oregon, Us

Managed and led the execution of multiple concurrent IT projects with matrixed teams from multiple organizations. Responsibilities included: negotiating vendor deliverables and performance, managing project budgets and forecasting, motivating project personnel, managing project timelines and expectations of the project stakeholders and sponsor. Facilitate project meetings and provide project status reports for the Office of the Oregon State Chief Information Officer and Deputy Director of Oregon Department of Human Services. Partner with state agencies/departments to develop and review contracts for software development and services from vendors.• Led and facilitated workshops to develop a roadmap for the Oregon Department of Human Services’ Consolidated Abuse Management (CAM) system. • Led and managed a $15M federal grant for the State of Oregon to implement a new background check system.• Responsible for Leding and managing the implementation of a new background check SaaS platform to meet legislated statutes for hiring at the Oregon Health Authority, Oregon Department of Human Services, Oregon State Hospital state as well as health care providers contracted through the Oregon Department of Human Services.• Coordinated efforts with the vendor and Oregon State Police to provide a secure data connection for access to CJIS data.

Managed a 150-member staff responsible for a broad range of quality testing of Hewlett Packard personal and office printing devices. Met with the client and staff to understand how operations. Appling management principles I learned at American Express, I worked with direct reports and led changes to create an environment where staff wanted to come to work, reducing turnover and increasing production. Increased production allowed me to promote my staff’s capabilities and negotiated increases in Lionbridge’s share of QA Testing work.• Created an environment of inclusiveness and created a productive and cohesive team.• Responsible for generating a $5.1M increase in operations revenue and sustaining expected profit margins.• Mentored and developed staff to feel empowered and encouraged initiative to find opportunities to increase efficiencies, productivity while reducing overtime costs.

Armonk, New York, Ny, Us

Managed and led the delivery of a portfolio of projects to address over 30 compliance gaps with customer communications identified in an audit by the Consumer Financial Protection Bureau. Responsibilities included: developing a roadmap with IT and business resources to mitigate the identified gaps, develop deliverable timelines, motivating project personnel, coordinating with external vendors, managing project timelines and expectations of the project stakeholders and unit president. Facilitate project meetings and provide project status reports for the unit president and his executive staff.• Resolved critical compliance issues for the company and eliminated fines. • Created a strategic roadmap to follow in order to close the remaining audit issues.

Beaverton, Or, Us

Responsible for leading Nike Tech’s global implementation of ServiceNow. Led a team of five project managers, each responsible for a module of ServiceNow to be implemented. Led the project management team in coordinating across global IT units to deliver the program on time. Developed a 3-year roadmap for the delivery of additional ServiceNow modules after the initial global implementation had been completed. Responsibilities included: negotiating vendor deliverables and performance, managing project budgets and forecasting, motivating project personnel, managing project timelines and expectations of the project stakeholders and sponsor. Facilitate program status meetings and chair the program steering committee providing updates to IT vice presidents.• Applied SCRUM methods to organized and turned a critical program around by empowering and supporting the project managers and project staff. • Successfully implemented a global implementation of ServiceNow for Nike Tech, within 90 days of walking on campus where three previous attempts failed.

Armonk, New York, Ny, Us

Responsible for managing the build, quality assurance (QA) and user acceptance testing (UAT) phases of the Software Development Life Cycle (SDLC) process. This included review of requirements documents and collaborating with the development team to obtain project timeline estimates, scheduling QA testing resources as well as coordinating resources for User Acceptance Testing (UAT). Provide project status and manage expectations for sponsors and stakeholders. Responsible for all release management tasks including final signoff and present to the Change Advisory Board (CAB) before scheduling deployment with the release engineer.

Beaverton, Or, Us

Responsible for review of existing contracts and perform a software audit to identify Oracle licenses, for Nike Tech. Collaborate with IT Managers to evaluate new Oracle licensing models and operational costs. Team up with DBA’s and developers to build alternative models using Microsoft SQL products and estimate operational costs to potentially migrate away from Oracle, to be used by Nike for contract negotiations. Provided the costs and migration time estimates to the CIO to leverage the costs savings to negotiate a better contract. • Identified and created an inventory of Oracle instances across all of Nike IT including hardware architecture. • Developed a cost benefit analysis for an alternative to using Oracle that saved Nike $18M in relicensing fees.

Managed team responsible for developing the integration of legacy systems and ONE System. Coordinated information and scheduling development, quality assurance testing, user acceptance testing with the program manager. Collaborate and share the rollout plans with end user locations to prepare for migrating to ONE System.

Portland, Or, Us

Responsible for leading and managing the implementation of Portland General Electric’s Cyber Security Program. Led a team of project managers, each responsible for specific areas of Cyber Security. Worked with the Cyber Security Manager and Physical Security Manager and IT leaders to develop a roadmap for the delivery of future needs after the initial implementation had been completed. Responsibilities included: negotiating vendor deliverables and performance, managing program budgets and forecasting, motivating program personnel, managing program timelines and expectations of the project stakeholders and sponsor. Collaborate with executive vice presidents regarding changes coming to their area of responsibility and discuss approaches to minimize operational impacts. Meet monthly with PGE executives to provide program updates and meet with the board of directors to provide current status and next steps for the cyber security program. • Advanced the implementation beyond expectations within 6 months of taking over the program.• Implemented Privilege Access Management, secure mobile management, and internet access control to close security gaps.• Developed enterprise-wide training and organizational change management plans for working in the new secure environment.

Armonk, New York, Ny, Us

Manage the execution of multiple concurrent IT projects with matrixed teams across the business unit. Responsibilities included: negotiating project resources with each business unit, motivating project personnel, managing project timelines and expectations of the project stakeholders and sponsor. Coordinated software releases with internal and vendor IT teams. Responsible for release management tasks and presentation to the IT Release Management Committee for approval.• Introduced the Agile development methodology to convert the static customer website to an “On-Demand” consumer information portal.

Portland, Oregon, Us

Primarily responsible for leading and managing hardware infrastructure projects that included migrating the banks regional footprint from a wide area network to multiprotocol label switching (MPLS) network. Other projects included: evaluating the bank’s current virtual private network (VPN) solution for supporting banking operations in the event of a pandemic, coordinating a team to setup Umpqua banking services for customers of an FDIC designated “failed bank” just acquired by Umpqua bank within 36 hours after FDIC notification. • Successfully coordinated multiple teams to provide customers of FDIC designated “failed banks” with Umpqua banking retail services over a single weekend after receiving FDIC notification on Friday afternoon.• Led the replacement of a legacy VPN solution with a scalable RSA solution at a reduced cost while providing VPN service for all bank employees.• Led the evaluation and implementation of MPLS communication circuits for the bank across the enterprise footprint.

Responsible for managing IT professionals analyzing and updating data feeds and formats of legacy systems to be integrated with $22 million upgrade of the claims Software as a Service (SaaS) solution. Scheduled and conducted workshops to collaborate with business units to share updates from the vendor and solicit input from the business to address these changes and how they needed to work with legacy systems. • Successfully delivered a Software as a Service (SaaS) upgrade, saving the Regence Group $1.2M in maintenance costs for using an unsupported version of the claims system.

The Dalles, Or, Us

Led and managed the execution of multiple concurrent projects to provide bank customers with new products and services. Responsibilities included: negotiating vendor deliverables and performance, managing project budgets and forecasting, motivating project personnel, managing project timelines and expectations of the project stakeholders and CIO. • Negotiated with the bank’s card services vendor to develop functionality, free of charge by demonstrating the functionality to be developed wasn’t unique to Columbia River Bank and could be offered to other banks.• Evaluated and implemented remote deposit capture for bank customers.

San Jose, California, Us

Responsible for Leding the evaluation of Symantec and Veritas ERP systems for finance to determine which ERP system to move forward with when the Symantec/Veritas merger was completed. Managed the merging of Symantec and Veritas data and migration to the new Symantec ERP system. Responsible for motivating project personnel, managing project timelines and expectations of the project stakeholders and sponsor. Facilitate project meetings and provide project status reports to IT and finance mazement. • Successfully delivered a merged ERP system to Symantec finance.

New York, Ny, Us

Led and managed the delivery of a data warehouse to the American Express Gift Card unit to manage all card inventory as well as creating the ability for on demand drill down reports for all card balances globally. Managed onshore and offshore teams developing ETL feeds to populate and update the data warehouse as well as the development of reporting for gift card business unit executives. Additional responsibilities included consolidating mainframe applications on an underutilized local mainframe to another mainframe offsite and repurposing the local mainframe for disaster recovery. • Led and managed the implementation of a data warehouse and on-demand reporting system to track and manage the stock inventory of American Express Gift Cards as well as the funds associated with each American Express Gift Card issued.• Led the migration of mainframe applications and data from a standalone system to a shared CICS environment.• Led the repurposing of a standalone mainframe as a disaster recovery system for a consolidated multi partitioned environment mainframe.

Negotiated Internet services and building access location with various ISP vendors on behalf of the client. Managed multiple installations teams installing Local Area Network infrastructure in over 800 facilities across the United States and Canada. This included designing installations using facility blueprints. Single point of contact for the installation teams. Provided Siemens Business Services representative with updated status reports for weekly meetings with the client.• Led and managed multiple teams, across the United States and Canada, designing and installing Local Area Networks in over 800 client facilities.• Coordinated contracts on behalf of the client with ISPs for service to over 800 facilities.

San Francisco, California, Us

Led and managed the development of an internal portal for management to monitor business operations for Wells Fargo. • Successfully delivered a web portal used for bonus calculations, commissions, and succession planning using Agile software development principles.

Salt Lake City, Utah, Us

Led and managed the overhaul of the online banking services portal. Collaborated with IT, IT security and the president of banking services to determine what additional services to offer besides online banking.• Architected and managed the development of a scalable internet banking solution to handle customer growth and new online services for banking customers.• Presented a scalable internet banking solution with failover capabilities for $632K to replace the existing online banking system which was approved by the bank president and CIO.

Hanover, Md, Us

Responsible for initiating the TEKsystems Technical Professional Program, in Salt Lake City, by hiring skilled individuals and collaborating with account managers to understand their clients’ needs and offer options with TEKsystems Technical Professionals. • Successfully launched TEKsystems Technical Professional Program in Salt Lake City.• Developed staff consultants to serve clients’ technical needs.

New York, Ny, Us

Primary responsibilities were leading and developing a technical team supporting the New Accounts staff (over 500 credit analysts) responsible for processing credit and charge card applications. This included evaluating where technology automation could increase throughput and having staff review only items requiring human decisioning. Other projects included moving American Express Centurion Bank from Delaware to Sandy, UT with minimal downtime.• Evaluated automated script technology and led script implementations to score applications and automatically approve or decline card applications. • Led and managed a team to evaluate the possibilities of inserting an automated calling system to eliminate the use of reports and have credit analyst working from paper. Led the evaluation, selection, and installation of an automated calling system to reduce the time for processing credit and charge card applications. • Led a team to create a strategic plan to turn a classroom, at the local community college, into an extension of American Express. Providing access security to the classroom, computer terminals and secure data communications with the AMEX Service Center for a pilot program to train future credit analysts.

Randolph Afb, Tx, Us

Responsible for computer operations for the F16 Avionics Integration Support Facility. Managed daily operations and maintenance for critical systems required for developing and updating software in the F16 aircraft. Other responsibilities include developing annual budgets, drafting maintenance contracts, evaluating hardware lifecycle and the integration of new technology into the network.• Evaluate new technology and implement new technology to support the F-16, F-4 and Minuteman missile programs.• Responsible for the design and leading the installation of a secure computer network infrastructure in a new secure facility.• Responsible for leading the expansion of a secure computer network to support the F4 aircraft and Minuteman missile systems housed in the secure facility with the F16 in the Consolidated Avionics Integration Support Facility (CAISF).• Worked with the Israel Air Force to construct and deliver an F16 Head Up Display (HUD) test stand and led the installation of the test stand on site for the Israeli Defense Forces.