Maintain census, foster relationships with partners in the community through marketing and networkingEstablish systems to track and record costs; responsible to maintain accurate and timely control of overall finances

Implemented practices and policies that produced a 25% increase in revenue within first year at the facilityManage day-to-day operations of facility, guide meetings, instruct team members to coordinate efforts efficientlyEnsure facility’s compliance in State and Federal regulations by conducting audits, oversight and training employees Create positive employee relations programs and practices; responsible for creating a motivated work environment which encourages positive problem-solving and job satisfactionManage and oversee all contracted services, i.e., Therapy Services, Laboratory Services, Pharmacy Services, etc

Present high-impact technical and consultative content both on-site and through webinar-based training sessions to customers to streamline their understanding of all purchased productsStudy rigorously to maintain expertise of the VinSolutions suite of products, including features & benefits, system functionality, and settings cause & effect relationshipsEngage in the development of new training programs and content as directed by Training Department management

Manage over 100 successful implementations; emphasis on boosting sales and increasing profit margins for clientsWent above and beyond quarterly up-sell requirements every single quarter and obtain complete buy-in from partnersAssist clientele in diverse markets throughout United States, Canada, Puerto Rico: stewardship over $1M+ in MRR

Supervise one of company’s largest territories: 50+ accounts as top 5% performers in customer retentionGuarantee optimal use through industry trends, best practices and word tracks: create and oversee success road-mapsAnalyze, distill and archive ROI reports for clients; assess areas of strength, pain points and opportunities

Facilitate and interpret bilingual conversations between medical providers and patientsWell-versed in HIPAA compliance & medical terminologyImpeccable professionalism in demeanor, attire, punctuality, confidentiality and time management

Accurate interpretation for complex medical, psychiatric and legal conversations between partie Attended monthly training sessions, excelled in continued education courses with agencyFlexible and able to adjust with sudden and abrupt schedule changes that were needed