Patrick Burgess, Cam Email & Phone Number

Austin, Texas Metropolitan Area

San Diego, California, United States

Los Angeles, California, United States

Austin, Texas Area

Austin, Texas

Austin, Texas

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards)• Administrative duties • Proper execution of policies and procedures • Achieve resident satisfaction through communication, responsiveness to needs, and professionalism • Strong communication/computer skills • Exceptional organization skills • Ability to multi task • Excellent customer service skills• Strong communication/computer skills • Exceptional organization skills • Ability to multi task • Excellent customer service skills• Ability to work well with managers and other personnel • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) submit processed applications to the Community Manager for approval• Follow up with applicant regarding status• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs• Monitor advertising effectiveness. Gather information about market competition in the area and file

Las Vegas, Nevada

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team• Anticipates customer and store needs by constantly evaluating environment and customers for cues• Communicates information to manager so that the team can respond as necessary to create the "Third Place" environment during each shift• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift• Maintains a clean and organized work space so that partners can locate resources and product as needed• Maintains regular and consistent attendance and punctuality• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products• Recognizes and reinforces individual and team accomplishments by using existing organizational methods

Las Vegas, Nevada

Henderson, Nevada

• Experience in cash handling • Basic clerical and processing skills• Effective interpersonal/customer service skills• Basic reading, writing and mathematical skills• Ability to communicate clearly and effectively with customers and coworkers• Strong written and verbal communication skills• Willingness to proactively solicit new business as necessary• Bilingual language skills a plus

Santa Clarita, California

• Manage the front end of the store• Account for closing the store, helping customers, and balancing all the registers• Attending to needs of every customer and leading associates• Training new hires• Maintains general ledger by transferring subsidiary account summaries• Prepares financial reports by collecting, analyzing, and summarizing account information and trends• Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures

Associate'S Degree, Business/Commerce, General

Activities and Societies: Future Business Leaders of America, Volleyball, Track and Field, and Cross Country

Diploma, General Studies

Activities and Societies: Future Business Leaders of America, Debate Team, and Habitat for Humanity