Patrick Michael Griffiths Email and Phone Number

Operations Manager covering scheduling, private event coordination and sales, advertising direction, and facility optimization, as well as day to day operations in all departments Created systems for liability management and positive directive HR roll outs, decreasing risk for owners and the establishment while increasing employee morale and retention, in turn improving Yelp reviews and positive buzz about townIncreased total capacity and turn potential by 30% by allying the kitchen with FOH staff and streamlining facility management thus creating more floor space and service throughputEstablished a role in oversight and organizational direction, executing tactical system deployments to meet strategic goals

Seasonal/Gig: Transportation, offsite setup, festival build, warehouse and deployment organization, bartending, operations lead.Offsite transportation and setup coordinatorEvent setup and teardown lead, festival build contractor, service designerTurn and burn bartender, assistant lead

Second experience bartending abroad.-Embarked on a crash course in yet a different Spanish language, large ice service, and the two hour meal-Learned to embrace and blend cultural differences among concurrent visitors of many nations, while, importantly, keeping the locals happy

Orders, pour cost control, Aloha editing, par control, cash handling, service management.-Ordered spirits, wine, beer, and operational supply items; set pars for inventory-Closed and opened, handling end of shift reconciliation, drops, and par safe management-Established a loyal happy hour clientele, promoted cost effective specialty drinks

Reggae-centric surf bar in Uruguay. Introduced liquor forward, club style alcohol program. Remodeled patio and outdoor service areas and shifted focus to late night dance and sunrise parties.

Staffing, ordering, execution, quality control, cash management, customer satisfaction, security, back end reconciliation, team building, forecasting, ordering, product rep negotiation, & corporate sales.Eliminated the sale of illicit substances and reduced theft of assets by applying judicious hiring practices and developing employee performance management protocols emphasizing direct accountabilityPlayed a key role in core revenue development, taking individual corporate events from $12k to $150k+ total buys, through improved sales technique and stellar concierge/client liaison communicationsReduced pour cost by seven percent by addressing shrinkage through the implementation of stringent inventory management and control measures, developing a staff training and testing program to emphasize pour accuracy and recipe consistency, and optimizing cost reductions with bulk order discounts and accurate par modeling-Directly responsible for 27 employees, performing hires, terminations, scheduling and pay negotiations. Managed independently bonded 8 person security detail-Liased with promoters, corporate and private event clients, executing events grossing from $15k to over $100k per DoB-Worked with San Francisco Southern District Community Police Advisory Board to respond to the needs and concerns of the Police, the local community, and nightlife entrepreneurs-Set a weekly routine of bar well and fixture deep cleaning to ensure the health and safety of our patrons -Ordered spirits, wine, beer, and operational supply items; set pars for inventory; -Collaborated in the creation of policy and codes of conduct, working to align the best interests of investors with those of employees, all while providing a stellar and unique experience for our guests.-Tailored promoter driven events and club nights, catering to well known electronic DJs, hip hop releases, and 18+ events, regularly doubling weekend restaurant revenue

-Locations: Hush Hush, The Bar, The Transfer, BoC-Advanced quickly and excelled in all positions, including interim general manager, bar manager, bartender, barback, and security in both nighttime high volume and daytime customer service/prep environments-Coordinated flier design, event branding, and staffing to meet the needs and desires ofour customer base-Produced events and celebrations, reaching out to non-profit organizations, promoters, and local businesses-Established a loyal happy hour clientele, promoting handcrafted specialty drinks and cost effective promotions

-Tended bar, bussed tables, ran food, and greeted customers efficiently and amicably, all while performing standard environmental maintenance chores-Performed opening and closing procedures including daily cash handling; ordered inventory to par; ensured customer satisfaction

Delivery and transportation coordinator, off site sales facilitator, personal assistant.