Patrick Munyiri Email & Phone Number

Nairobi, Kenya

Managing Supporting Shell card Ops and site Point of Card SaleLead Card Operations teamBuild and maintain relationships with customers, card schemes and colleagues.Enable a culture of continuous improvement of our processes and workflowsAct as a point of escalation to resolve customer queryPoint of contact with suppliers and manage stockCustomer SupportCoordinating with Courier Company for daily plastics delivery to customersParticipate in all card/POS related system testing for all enhancements and new systems.Execute all card maintenance requests like expiration, pin number, address modification, and loss.Execute end to end card production process.

Kenya

Nairobi, Kenya

Fuel card creationClient cards management Fuel station POS configuration , testing and CSA trainingPOS Diagnosis and physical maintenance Print and cards encoding Daily integration of the POS dataDaily Data generation and verification

Upperhill , Kenya

Worked as a staff technical support, supervisor and trainer of staff members on issues regarding to the current project undertaken and orientation of new employees , maintain and extend companies intranet, troubleshoot workstations and networkI addition , I was tasked with responsibilities that include managing hardware and inventory, coordinating contracts with vendors and suppliers, training new users, and providing project coordination assistance. I was also responsible for providing customer support, troubleshooting end-user issues, and tracking hardware and software inventory. My ability to work flexible hours and be available on short notice, as well as your ability to work at different locations was a valuable asset. These skills and experiences suggest I am skilled in managing IT processes and resources, as well as providing customer support and troubleshooting technical issues. I am well-suited for roles that involve coordinating and managing IT projects and resources, as well as providing technical support to end-users in a variety of industries.

Diploma Part 1, Business Information Systems Diploma

Activities and Societies: Team Member in the College Volleyball Team Units Learned are as per the below; Computer Applications in Business.

Certificate, Business Information Systems Diploma

Activities and Societies: Team Member in the College Volleyball Team Units Learned are as per the below; Introduction to Business..

Professional Certification, Cisco Certified Network Associate, Network Associate

Bachelor'S Degree Inbusiness Information Technology, Information Technology

Learning Debian