Patrick Walsh Email & Phone Number

Chicago, Illinois, Us

New York, Ny, Us

London, Gb

Called in to build and lead the product research and design practice for Aon Affinity as a part of the company-wide Accelerate 2020 Digital Transformation initiative. Areas of responsibility include product and platform innovation strategies, vendor partner selection and agency management, customer and market research programs, enterprise-level design system creation, test-and-learn platform design and implementation, customer journey research and design, and design and testing for all new digital experiences across the Affinity portfolio.

Boston, Ma, Us

Co-led the Publicis Sapient team in their partnership with the Federal Reserve Bank of Philadelphia, re-crafting their digital brand strategy and digital customer experience strategy.

Doylestown, Pa, Us

Key teams & engagements: Centers for Medicare and Medicaid Services, The Children's Hospital of Philadelphia, Comcast, The Federal Reserve Bank of Philadelphia, Hero Digital, PPL Corporation, Publicis Sapient, SapientRazorfish, Spaulding Rehabilitation Network, University of Pennsylvania School of Medicine, and a variety of funded and bootstrapped startup client partners. Innovation & product strategy consultant helping disruptive startups and large enterprises utilize market research, customer research, UX design, UI design, strategy workshops, and design sprints to create better products, faster.

New York, Ny, Us

Co-led the SapientRazorfish design team in their partnership with Comcast; led new Xfinity.com research and design program to better understand their buyer audience, recast the buyer segmentation strategy, and improve the digital shopping experience through deeper personalization.

Philadelphia, Pa, Us

Key clients: Johnson & Johnson, Janssen Healthcare Innovation, Farmers Insurance, Ralph Lauren, Hollister, Abercrombie & FitchLed the design and strategy teams, and worked as the lead strategist in accounts focused on new product ideation, design and delivery. Collaborated to build the design strategy and design thinking practice. Implemented new consulting methods and opened new revenue streams.

Reston, Virginia, Us

Key clients: PayPal, Reebok Spartan Race, IRS, CiscoPrincipal in a "small but mighty" customer research and innovation advisory focused on specialized services to innovative entrepreneurs and executive intrapreneurs. Services focused on strategy workshops, design studios, Lean UX consulting and training, and hands-on design leadership. Managed a team of remote, specialized UX and design resources.

Woodbury, New York, Us

Key clients: BNY Mellon, Department of Energy, Elsevier, Endo Pharmaceuticals, LG Electronics, Lincoln Financial, Northwestern Mutual, PNC Bank, University of Delaware, UPSProvided design leadership for national accounts. Supported national sales activity, managed client relationships and contributed organic growth. Consulted with client senior executives to align their teams and create clearly articulated strategies. Consulted with Bridgeline executives to more clearly position and market the company. Led the research and design practice from the front line.

Conshohocken, Pa, Us

Key clients: Astra Zeneca, Eli Lilly, Ford Motor Company, LG Electronics, McKesson, Merck, Northwestern Mutual, PNC Bank, Roche, SAP, Siemens, SonyLed the agency's full-service creative team and built the agency’s User Experience practice. Authored and trained the staff on new UX process model and operating procedures. Helped to craft and pitch new business accounts. Consulted with senior executives to rebrand and reposition the company for acquisition, ultimately being acquired by Bridgeline Digital.

Us

Key clients: Novartis Consumer Health (Excedrin, Maalox, Gas-X), The Cronkite Channel, Dan Zanes, Vail Film FestivalLed Strategy, User Experience, and Creative Direction for select accounts. Created best practices and SOPs for agency workflow and pharmaceutical compliance guidelines. Represented the company in agency summits and led several successful digital campaigns.

Lawrence Township, Nj, Us

Key clients: BMS Corporate, Abilify, Coumadin, Baraclude, Erbitux, Orencia, Plavix, Reyataz, Atripla, ConvaTecBuilt and led the in-house digital team of creative, development, and project management staff to service the full line of corporate marketing and therapeutic areas. Managed relationships with agency and vendor partners. Continued to increase company savings for digital services from $7M to $11M and supported growth into London and Paris. Consulted with the company to assist in implementation of the first tablet-driven closed loop marketing program.

New Hope, Pa, Us

Key clients: GlaxoSmithKline, Pfizer, Bristol-Myers Squibb, ConvaTec, Coltène Whaledent, and The Medicines CompanyDesigned and developed interactive e-Learning modules, training manuals, customized training workshops, and print advertising.

Key clients: GTE, IBM, Florida Medicaid, New Jersey Medicaid, Tennessee Medicaid, Sun Microsystems, and UnisysResponsible for art direction, product design, and project management. Designed and managed company website. Services focused on packaged software solutions, corporate intranets, and state Medicaid systems.