Workforce Manager
Current
Jan 2017 - Present
AeroLeads people directory · profile
Patrick Nardone Email & Phone Number
Workforce Planning / Call Center Manager
at
BB&T
1 work email found
@bbt.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Workforce Planning / Call Center Manager
Location
New York City Metropolitan Area, United States, United States
Who is Patrick Nardone? Overview
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Quick answer
Patrick Nardone is listed as Workforce Planning / Call Center Manager at BB&T, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at bbt.com and a matched LinkedIn profile for Patrick Nardone.
Patrick Nardone previously worked as Workforce Manager at Bb&T and Workforce Planning Manager at Adp. Patrick Nardone holds Doctor Of Law (Jd) from Seton Hall University School Of Law.
Company email context
Email format at BB&T
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{first_initial}{last}@bbt.com
86% confidence
AeroLeads found 1 current-domain work email signal for Patrick Nardone. Compare company email patterns before reaching out.
Profile bio
About Patrick Nardone
I am an adaptable call center manager that delivers consistent, strong business performance in the rapidly changing customer service marketplace. I have superior analytical and reporting skills that deliver fiscally responsible long term planning and staffing models which tap into the "voice" of the consumer. I offer innovative service solutions which enhance SLA's, client retention and associate engagement in high volume, dynamic customer facing areas. I am passionate about improving the client experience with:call forecastingflexible schedulingproject managementreporting and analysiscoachingassociate developmentprocess improvementreal time monitoring I hold a BA from Villanova University and a JD from Seton Hall School of Law.Please contact me at PNardone1@comcast.net
Listed skills include Workforce Planning, Call Center Administration, Reporting And Analysis, Performance Management, and 15 others.
Current workplace
Patrick Nardone's current company
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4 roles · 30 years
Patrick Nardone work experience
A career timeline built from the work history available for this profile.
Workforce Planning Manager
Managed and developed a team of 9 call center support professionals. Provided technical support, schedules and reporting to 800 customer service associates and 50 managers across 3 business units spanning over 30 offices nationwide and abroad.Surpassed SLA goal of 70/30 partnering with client service management, streamlining training, meetings and vacation.
2000 - 2016
~16 yrs
Supervisor
Alta Services
Created, staffed and established an after hours call center well within budgetary requirements.Trained staff on internal computer systems and all personal lines of insurance.Sold after hours service to various companies.Exceeded SLA goal of 80/20.
2000 - 2001
~1 yr
Associate Manager
Managed 5 team leaders, 2 call coaches and a team of 50 associates in an inbound call center environment.Staffed and established a satellite site to our main call center which grew to over 300 associates.Exceeded SLA goal of 80/20.Drafted procedures, scripts and training modules as well as conducted weekly continuing education classes.
1996 - 1999
~3 yrs
2 education records
Patrick Nardone education
Doctor Of Law (Jd)
Bachelor Of Arts (Ba), Sociology
FAQ
Frequently asked questions about Patrick Nardone
Quick answers generated from the profile data available on this page.
What company does Patrick Nardone work for?
Patrick Nardone works for BB&T.
What is Patrick Nardone's role at BB&T?
Patrick Nardone is listed as Workforce Planning / Call Center Manager at BB&T.
What is Patrick Nardone's email address?
AeroLeads has found 1 work email signal at @bbt.com for Patrick Nardone at BB&T.
Where is Patrick Nardone based?
Patrick Nardone is based in New York City Metropolitan Area, United States, United States while working with BB&T.
What companies has Patrick Nardone worked for?
Patrick Nardone has worked for Bb&T, Adp, Alta Services, and Prudential Financial.
How can I contact Patrick Nardone?
You can use AeroLeads to view verified contact signals for Patrick Nardone at BB&T, including work email, phone, and LinkedIn data when available.
What schools did Patrick Nardone attend?
Patrick Nardone holds Doctor Of Law (Jd) from Seton Hall University School Of Law.
What skills is Patrick Nardone known for?
Patrick Nardone is listed with skills including Workforce Planning, Call Center Administration, Reporting And Analysis, Performance Management, Customer Service, Real Time Monitoring, Change Management, and Associate Engagement.
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