Pat Doran Email & Phone Number

• Virtual CIO and Business Advisor.• Sr. System Administrator and Consultant - Architecting, Implementing, and Problem Solving end-to-end solutions (End User Compute, Collaboration, Infrastructure, and Service Management and Operations)• Financial and Vendor Management enabling clients to effectively meet their needs through Capital and OpEx planning.

- Show design; set up and tear down of launching equipment. - Worked on several different communities shows including: Summerfest's "Big Bang," Oak Creek's July 4th Celebration, Elm Grove's July 4th Celebration, South Shore Water Frolics, US Bank's July 3rd Fireworks.

Brookfield, Wi, Us

As the IT Infrastructure Manager spearheading the Storage and Compute - Build team, I’ve played a transformative role in shaping our organization’s technological landscape. Taking charge of a team that began with just two engineers, I successfully expanded our ranks to eleven, strategically bringing on board a seasoned cloud architect and a dedicated cloud engineer. This growth not only broadened our skill set but also allowed for a more specialized approach, prompting the team’s division into distinct focuses on operations and build. In assuming leadership of the build team, I’ve been at the forefront of designing and implementing a robust infrastructure strategy. From on-premise solutions to cloud-based innovations, my team and I have overseen the entire lifecycle, emphasizing not just reliability and scalability, but also alignment with the dynamic needs of the organization. Our commitment to Infrastructure as Code (IaC) principles has been pivotal in automating processes and ensuring efficiency. Collaborating closely with cross-functional teams, I’ve been instrumental in fostering a cohesive and agile IT environment. We formed a cross-functional Cloud Architecture team to re-build a secure, scalable, and supportable platform that can meet the growth and demands of the business.

Milwaukee, Wisconsin, Us

• Built IT department from ground up, including development of ticketing system and hardware lifecycle• Manage and maintain the technology infrastructure including the network, desktop and serverenvironment, as well as telecommunications and security systems• Oversee 24/7/365 employee customer service and support for systems• Pioneer implementation of new technologies to improve business productivity, including hybridDigital/VOIP phone system, LifeSize conferencing and CrashPlan

- Licensed as Milwaukee Ballet's technician and "responsible persons" for all indoor pyrotechnic displays.

Minneapolis, Mn, Us

• Created and maintained databases for business lines as a Microsoft Access DBA• Produced process improvement solutions through Microsoft Office Automation• Offered customer service and support for all databases and macros, including processing report requests• Organized and led multiple projects, including new applications and Windows 7 readiness

Milwaukee, Wisconsin, Us

• Manage all aspects of the company• Develop project managers and technicians to create high quality, expectation exceeding events.• Responsible for business development• Events featured in leading industry magazines

Milwaukee, Wisconsin, Us

• Work with clients to identify project requirements and expectations• Design and develop a project design that exceeds client expectations.• Active outside sales -- identify new leads, develop relationships to increase client base.• Expanded company from a small one system shop to being a leader in SE Wisconsin for small event produciton

Milwaukee, Wisconsin, Us

- Prepared equipment and loaded trucks for production events.- Maintained organization and cleanliness on the shop floor.

Milwaukee, Wi, Us

• Supplied Level 2 Active Directory support and advised users on VPN setup• Executed security analysis and processing of incoming support requests based on priority

- Responsible for day-to-day store operations; managed and scheduled employees.- Provided customer service and assistance to select the right product for their needs.

- Worked alongside the director and musical director on theatre administration (i.e., budget, donations, etc.).- Performed lighting, sound and scenic design. Oversaw all other technical designers to create a cohesive interpretation of the director's artistic vision.- Managed as many as 50 crew members at one time.- Planned and produced future shows.

- Responsible for the operation and management of an 876-seat auditorium.- Directed 2 lead technicians and a sound/lighting crew comprised of up to 40 people.- Managed an operational budget for expenses and upgrades.

- Responsible for lighting design and lighting system operation in the Henry Ross Auditorium, located in Greendale High School.

Milwaukee, Wi, Us

- Represented Airport Connection's front-end customer service team providing reservation coordination and support.

Cupertino, California, Us

- Member of Apple’s front-end team providing customer service and support.- Interacted with customers to select the right product for their needs.

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