Sr IT Engineer specializing in Palo Alto firewalls, Fortigate firewalls, Forticlient VPN, GlobalProtect VPN, Splunk SIEM, Meraki switches and access points, Cisco routers and switches, FortiNAC and Portnox network access control solutions, AWS and Azure cloud environments , network troubleshooting, and network configuration.

Network engineer specializing in Cisco switches, Cisco routers, Cisco access points, Fortinet firewalls, FortiNAC network access control, Solarwinds, and cybersecurity tools.

»Manage the district’s network equipment including troubleshooting, repair, upgrades, installation, and configuration management of hardware and software.»Investigate suspicious network activity and documents findings to management. »Develop/ engineer solutions and or systems that meet the security requirements of district stakeholders.»Develop project plans, manage projects, and communicate status to internal and external stakeholders.»Monitor network traffic using network management software and make recommendations regarding the improvement of network performance and security. »Train users of the wide area network and local area networks in their proper and effective use.»Manage the hardware and software of the wireless, wide area, and local area networks.»Document system configurations and installations.»Install new equipment and supervises others in the installation and set up of equipment.»Work closely with Technology team leaders and district technicians.

»Assist with testing, installing and analyzing technical support (tier 3) and problem resolution for video, voice, data and application solutions that are integrated/complimentary with the district’s infrastructure. »Act as liaison between vendors, users, staff and IT personnel for ongoing or new applications or systems; oversee vendor installations and configurations »Provide customer service and answer inquiries regarding hardware, software, operation and network systems; prioritize request and route to appropriate staff for escalation »Assist in the design, development, and maintenance of various applications, district and third party systems, including but not limited to voice, video, application, desktop, security, and infrastructure systems »Assist in compiling data, documenting applications and systems, preparing reports, diagrams and flowcharts »Mentor/train other technicians and staff on setup of equipment, and proper procedure of operations of district systems

»Provide Tier 1 technical and administrative support for site (Campus) based Voice, Video and Data Systems.»Manage setup, installation, configuration, updates, and upgrades of campus labs and wireless carts. »Assist with installation and provide problem resolution for end user voice and telecommunication equipment. »Assist with maintaining and problem resolution of wired and wireless network infrastructure which supports voice, video and data operations. »Install, configure, update and upgrade software and test operations in campus environment. »Install, maintain, repair, update and upgrade new and existing technology equipment and peripherals as required. »Manage desktop security applications and maintain security software on student desktop machines. »Instruct/train district personnel on proper procedures of operation of district network software and equipment. »Manage procurement, deployment, and inventory of technical equipment. »Complete written record of every service call or repair. »Stay up-to-date professionally through the selection of quality staff development opportunities for personal growth.