Tech Lead, Cloud Engineering for the nation’s largest independent distributor of senior market life and health insurance products.

System Administrator in support of 2 offices with ~75 users on an Active Directory environment, including all the SysAdmin duties therein, such as network and firewall administration, AD administration, Office 365, VMWare Virtualization, WSUS, VOIP, license compliance, desktop support, and much more.

IT Support Specialist in support of 50+ users on an Active Directory environment, including all the SysAdmin duties therein, such as network and firewall administration, AD administration, Exchange, IIS, WSUS, license compliance, desktop support, and much more.

Web Administrator as part of a three-man team in support of 500 internal customers and over 40,000 external customers managing over 20 internal-facing and 50 customer-facing company sites with greater than 99% uptime. Extensive experience with IIS and .NET back-end site configuration, SSL certificates, Windows Server 2003 and 2008 maintenance, site deployments and backups, Microsoft Team Foundation Server, and all required support infrastructure.

Provided sole PC/Networking/Telecom Support for 60+ customers in a satellite office, including the majority of the Executive Team for CCH. Daily tasks included support, machine configuration and initial formatting/setup, port tracing and routing, phone tracing and punchdowns, application configuration and support, and general Windows troubleshooting.

For Berry College I was an A+ Certified Help Desk Technician, with jobs ranging from managing "The Morgue", a disposal facility for aged and aging machines, answering calls and providing support at the Help Desk for both students and faculty, providing on-site support for college-owned machines as well as student machines, and assisting the Network Department with cable runs, computer lab setups, and anti-virus solutions.