Accomplished senior executive with proven ability to lead successful global teams and programs. Special expertise in telecommunications and technology management. Adept at directing business operations, change management, service delivery, and process improvement functions and initiatives. Consistent record of success in establishing and managing programs, coordinating multi-functional teams, and overseeing technology implementations, field services, and solution development. Experienced at creating process discipline, motivating personnel, and improving professional relations. Excellent problem-solving skills.Specialties: Operations Management ▪ Strategic Planning ▪ Project Management ▪ Budget/Cost Control ▪ M&A Negotiations/Due Diligence ▪ Vendor Relations ▪ CRM ▪ Process & System Management ▪ Process Improvement ▪ Service Delivery ▪ Revenue Growth ▪ Change Management ▪ Team Leadership ▪ Statistical Process Control Top Secret Security Clearance (Not Currently Active)