Patrick O'Shaughnessy Email & Phone Number

Mission Viejo, CA, US

Founded Pagmaro to provide Fractional IT Leadership Services guiding businesses in achieving secure and efficient IT strategies. The company focuses on promoting best practices for technology adoption, streamlining operations, and rigorously managing IT teams and suppliers to enforce security standards, reduce cyber risks, and safeguard business.

Carlsbad, California, US

• Spearhead the IT divestiture and revitalization initiative for a global Environmental Health and Safety firm, focusing on the strategic separation of IT assets and infrastructure. This effort ensured compliance.
• Executed IT divestiture involving 30 enterprise applications and 600+ global users.
• Championed comprehensive IT policies from authoring to implementation.
• Implemented security tools and processes to meet complex compliance requirements.
• AWS and Microsoft M365 tenant migrations to private environments with no operational downtime. Core Responsibilities:
• Drove ITSM process adoption, achieving a 95% customer satisfaction average.

Irvine, CA, US

• Corporate IT leader with responsibilities across AWS DevOps, Data Center, Service Desk and Data Analytics teams. Responsibilities include:
• Alignment of project roadmaps and staffing strategy with Development and Corporate leaders.
• Partnering with CISO on strengthened security tools, operations, and processes across AWS cloud, data center servers, and desktop fleet.
• Budgeting and financial management of all third-party services.Key Initiatives
• Led data center migration to AWS project comprised of 450 servers and 35 LOB applications
• Implemented AWS FINOPS governance controls for cloud spending oversight

Irvine, CA, US

• Engaged to upgrade and expand entire computing, networking, and security infrastructure. Brought accountability and visibility to services and systems. Built new support organization to monitor and manage 24/7/365.
• LAN/WAN Network Services
• Network Applications
• Security and Compliance
• 24/7 Data Center Operations
• Database Administration

Chicago, Illinois, US

• Retained to upgrade and replace obsolete technologies at this industry leading organization with more than 400 users in 4 locations and 150+ field sales staff. Manage $1 million capital budget and $2.5 million.
• Responsible for operations and administration of co-located randmcnally.com web site that receives 2.5 million visits/month.
• Perform application and OS installation and upgrades, hardware acquisition and installation, respond to alerts and service issues, create and manage to SLA agreements.
• Negotiated and implemented $400M Microsoft Enterprise Agreement for desktop OS and Office licenses for entire organization.
• Modernized communications with Exchange installation and upgrades to include Smartphone and Blackberry connectivity.
• Negotiated and implemented outsourced spam and virus scanning service.