Patrick Duffy Email & Phone Number

Haymarket, Virginia

Fredericksburg, Va

• Managed a variety of new home communities targeting a wide range of buyers and successfully sold homes with sales prices from the $200 thousands to over $1 million.• Served as primary face of customer experience for the community by relationship building, leading the customer through the sales process, answering questions, responding to customer concerns, negotiating, and collaborating with internal staff to deliver on customer objectives.• Consultatively sold new homes by delivering customer tours of new home models, demonstrating value, displaying eagerness to learn of and respond to customer needs and wants, and connecting customer objectives to company offerings.• Engaged with local REALTORS® by phone, email, in-person visits, and formal presentations to display company offerings.• Followed up with prospects to generate interest and set appointments designed to lead them through the sales process.• Oversaw sales assistants’ daily tasks, including administrative, marketing, and customer service.

Reston, Va

• Managed a variety of new home communities targeting a wide range of buyers and successfully sold homes from start-up to established communities.• Designated as captain of 8-member team to lead weekly conference calls designed to improve and motivate team members.• Served as primary face of customer experience for the community by relationship building, leading the customer through the sales process, answering questions, responding to customer concerns, negotiating, and collaborating with internal staff to deliver on customer objectives.• Consultatively sold new homes by delivering customer tours of new home models, demonstrating value, displaying eagerness to learn of and respond to customer needs and wants, and connecting customer objectives to company offerings.• Engaged with local REALTORS® by phone, email, in-person visits, and formal presentations to display company offerings.• Followed up with prospects to generate interest and set appointments designed to lead them through the sales process.• Trained new sales associate on company sales process from prospect to post-closing, marketing and selling techniques, conveying complex floor plan and community specific information, and aspects of supporting real estate practices such as lending and settlements.• Led weekly community team meetings to discuss construction statuses, customer concerns, and performing any needed model or community maintenance.• Performed regular assessments of competition to ensure proper positioning of company offerings.

Woodbridge, Va

• Consistently employed superior customer service skills, including effective communication, consultative sales, client relationship-building, quickly responding to questions and concerns, and delivering frequent status updates.• Collaborated and negotiated with real estate professionals to complete real estate transactions.• Demonstrated value proposition of properties by conducting property tours and analyzing property features.• Followed up with other REALTORS® to obtain feedback on customer homes and closely monitored the real estate market and competing properties to consult with customers on potential opportunities and threats and maintaining or changing approaches to selling their home.• Developed, presented and executed unique marketing plans for each client’s home. Represented investor clients by helping develop systems to evaluate investment properties and managing all aspects of acquiring, marketing, negotiating and selling.• Performed regular assessments and inspections of listed properties to ensure proper display in the marketplace.

Woodbridge, Va

• Executed successful settlements of over 100 real estate transactions per year.• Processed approximately 12 home sale and refinance files each month, including clearing title problems and coordinating with customers, real estate professionals, banks, and attorneys.• Helped resolve numerous buyer and seller disputes through effective mediation and communication.• Contributed to national and local business development, acquiring new clients, and fostering client relationships.

Reston, Va

• Oversaw marketing for 10 high-profile industry conferences and over 100 professional development courses with up to 1500 attendees for the world’s largest association devoted to aerospace.• Supported on-site delivery of events, including signage, registration, and customer service.• Created detailed strategic marketing plans compliant with budgetary constraints.• Assisted with the design and layout of print and interactive advertisements, direct mail materials, and other collateral through creative and project team concept meetings.• Coordinated with high-level executives to market and deliver events featuring high-ranking government officials and military officers.