Patrick Philbin Email & Phone Number

-Execute a 3 year strategy focused on stabilization (reduce incidents), standardization (centralize management capabilities & normalize currency), and modernization (increase automaton & self-service offerings)-Leverage digital experience monitoring solutions to trend endpoint performance metrics and automate improvements-Lead build out of multiple new Citrix environments to increase access and mobility-Implement new operating model to better delineate between our plan/build (engineering) & run (operations) activities

Bloomfield, Ct, Us

-Served as single point of contact for engineering initiatives related to enterprise Windows 10 program.-Managed the implementation of Microsoft OneDrive on over 25,000 endpoints to increase efficiency of self-service data migration.-Defined BAU processes and technology requirements to support Windows as a Service on an annual basis for 50,000+ endpoints.

Philadelphia, Pa, Us

-Led day-to-day operations of a team of 10 engineers focused on optimizing user experience and emerging technology. -Served as Technology Sponsor for Clinical Communications project implementing smartphones for providers with suite of apps for secure messaging, VoIP, and patient monitor alarms. -Managed vendor relations for procurement and licensing of software supporting configuration management, asset management, and user productivity.

Philadelphia, Pa, Us

-Engineered telemedicine solutions to meet CHOP’s dynamic requirements with patients, affiliate hospitals, and abroad.-Implemented asset management solution and enterprise best-practices for license management and reclamation. -Served as Technology Services representative on Executive Steering Committee for Electronic Healthcare Optimization.

Philadelphia, Pa, Us

•Served as liaison between IT and clinical leadership for Single Sign On implementation managing communication, requirements, and implementation for 5,000+ devices and 10,000+ users. •Team lead for Windows 7 project upgrading 16,000+ devices from Windows XP to Windows 7.•Renegotiated infrastructure and software vendor contracts to save over $1M as part of cost-saving initiative.

Philadelphia, Pa, Us

-Tracked and reported status, risks and issues of projects including a $13M budget data center move, $8M Windows 7 migration, and $10M Virtual Desktop Implementation.-Gathered requirements and developed new methodology for tracking capital and operational budgets of all PMO projects.-Created metrics, designed processes, and educated staff for new IT Operations Center organization.

Philadelphia, Pa, Us

-Led an audit checking the accuracy of over 25,000 employee data records in the financial system Lawson.-Cleaned and uploaded referring physician database of over 5,000 records.

King Of Prussia, Pa, Us

-Reinvented workflows to improve data gathering and sales efficiencies. -Built client database allowing self-service custom reports.

Bachelor Of Business Administration (Bba), Management Information Systems & Finance

Master Of Business Administration (Mba), Business Data And Analytics