Patrick Pollard Email & Phone Number

Fairfield, CT, US

Taunton, MA, US

* As 3rd shift safety captain, in first 11 months helped deliver a YE incident rate of 4.43 Vs plan of <4.56 Vs previous year rate of 5.78.* I utilized tools such as TAKT, Kronos & internal Cheshire reports to manage 2 supervisors to coach up, or coach out underperforming colleagues with low reliability/productivity scores.* In first 11 months raised.

Area Manger II on the UTR team responsible for Sort and Pick & Stage shifts managing 150+ Associates in New England's largest Delivery Station. Warehouse is 114,576 square feet with 10 dock doors. Mechanical capacity is 111,667 packages per day and in Peak 2022 we hit building/regional record of 98,000 packages. I utilize Smart Stow, Stow by Light, Pick by.

US

• Worked closely and collaboratively with 15 Business Development Agents (BDA’s) to strategically grow profitable guest traffic, Franchise Owner profitability and SMART restaurant development in 2,638 East Region.
• Completed 23 Franchise Owner training course pre-requisites focusing on Customer Service, Food Safety, Operations, etc...
• Evaluated and coached BDA’s to ensure territories were profitable and adhering to brand standards: outperformed national Gross Profit index of 103 with 113 Gross Profit Index despite -4% traffic trend.
• Via sales analysis, uncovered potential $28M C-Store revenue loss & presented findings/solutions to Senior Leaders.
• All BDA’s exceeded “Voice of Guest” Net Promoter Score goal of 70% & goal of 15 guest surveys per month.
• Assigned to multiple task forces to help mitigate restaurant closures, addressed operational deficiencies on a restaurant by restaurant basis with BDA's.

• Daily responsibilities included managing 9 direct reports, 85 indirect reports and 1 merchandiser. Persuaded and influenced complex group of 33 independent distributors selling Pepsico, Schweppes and Evian portfolios..
• Managed 6M case branch, $67M in revenue and increased nets by.26 per case which led PCNY.
• In first year managing branch took margin contribution per case from worst to first.
• Successfully overcame 275K case loss and $1.3MM in margin contribution loss, delivered 109% to budget.
• Developed annual business plans which were utilized by Sr. Management in all 5 branches.
• Made strategic decisions to rebuild under performing team and improve distributor relationships.

Fairfield, CT, US

Consulted on classroom training program content and enhancements as well as new student recruiting process utilizing social media to drive enrollment.

Seymour, CT, US

Dr. Energy Saver of CT is the areas leading Home Comfort and Energy Conservation Contractor. My job as a Certified Energy Consultant was to thoroughly diagnose where homes use and lose energy and waste money. I provided homeowners with a significant rate of return on their home improvement investment, reducing energy costs, while helping them live.

Columbus, GA, US

New business development via cold calling and power point presentations.

Troy, MI, US

The CMP Approach to Recruiting: Empathy drives our approach to recruiting in terms of understanding both our client's and our candidates "wants" and "needs". This approach allowed for me to fully understand my client's culture, goals, compensation package and the skill sets required for each search. This approach also allowed for me to get to know my.

Melbourne, Victoria, AU

• Sales Director position managing 5 direct reports responsible for sales, pricing, forecasting, local marketing, and distributor management across three diverse franchise law states in CT, MA & RI. Responsible for.
• Initiated and maintained consistent contact with wholesaler principals and senior management to gain “Fare Share” of focus and attention for portfolio consisting of 49 brand families.
• Developed off premise key account program & maintained consistent contact with key account buyers to help drive distribution +24% and sales +8%.
• Accountable for forecasting of depletions, shipments, budget management and quarterly business reviews.
• Directed, coached and managed the growth and performance of five managers. Responsibilities included hiring, training and personal development.
• Changed alignment of my regional team with local wholesaler networks in Massachusetts and Rhode Island. Created trust and confidence with Sr. Leadership teams and key accounts slowing negative growth trends by 9%.

Paris, Île-de-France, FR

• Leading importer and marketer of luxury wines and spirits in the U.S. $1.2 billion portfolio includes Dom Perignon, Krug, Veuve Clicquot, Ruinart, Grand Marnier, Glenmorangie and Belvedere.Head of marketing and.
• Led the trade marketing and brand projects for the team. Collaborating with Brand Teams, wrote and managed the annual brand plans, managed the budget shifts, quarterly business reviews and revisions to all National.
• Collaborated with National Accounts On-Premise Managers (6) to develop account specific marketing programs. (+4% volume, incremental 13,256 CE’s).
• Managed relationship between MHUSA and promotion marketing agency of record (SEG). Completed an agency review via an internal and external survey which led to 3 year extension, stronger field relationships and better.
• Drove our distributor Trade Development Program from a marketing standpoint and was point person nationally regarding the development of marketing tools and strategies. (+13.1% volume, incremental 27,669 CE’s).
• Led the development, content, training and roll out of MHUSA’s national computer based portfolio selling tool.

Amsterdam, NL

• HEINEKEN USA, INC. White Plains, NY 1996 – 2009 The premiere beer importer in the USA, Heineken USA is a subsidiary of Heineken N.V. (Netherlands), the world’s most international brewer. Total USA portfolio case volume.
• Pioneered portfolio based national draught beer pricing strategy to add incremental profits to 3 tier system. Project approved by senior leadership team as 1 of 4 core strategic business initiatives in 2010.
• Successfully designed and launched Heineken Light, Heineken Extra Cold, Heineken Lager and New Castle Brown Ale draught projects. Brought younger consumers into the franchise by giving them a differentiating and.
• Designed and implemented distributor/account level “quality” enhancement training programs. Provided sales teams with knowledge and confidence to sell draught portfolio to drive incremental sales and profits.
• Led content development and implementation of portfolio based visibility standards to drive impulse sales. Reviewed every piece of point of sale for entire portfolio in collaboration with merchandising and brand teams.

Amsterdam, NL

• Promoted to new organizational role with national scope reporting to the Vice President of Sales Strategy and Channel Activation. As part of a five member management team set strategic direction for the company from a.
• Integrated new department into corporate and regional sales, marketing and finance departments to add credibility.
• Consulted with Heineken N.V. Beer Systems and Micro Matic to leverage innovation and best practices relating to draught beer dispense. Improved head retention, retailer profits, and quality of pour from keg to glass.
• Completed in depth analysis of multiple USA equipment companies’ draught and training capabilities and established dealer installer network. Led to one national partner and 15% discount on all equipment purchased.
• Collaborated with brand and POS teams to develop a range of added value support tools including glassware, tap handles, sell sheets, training decks, pouring ritual and modular approach to bartender and waitstaff.
• Designed trade show booth and brought to life strategic portfolio initiatives and exposed them to national, regional and independent On-Premise partners. In collaboration with HUSA’s National Accounts team gained.

Amsterdam, NL

• Managed team of 8 in the General, Hispanic and African American markets in the On and Off-Premise channels of trade. Developed a three-year business plan for GA, AL, NC, SC including volume and profit objectives.
• Developed beer based cocktail program for Mexican portfolio of brands.
• Assembled and led project team that developed On-Premise training materials for pre-shift meetings which utilized bartenders and waitstaff as a marketing tool for the launch of Heineken Premium Light Lager. Developed.
• Directed and coached team to hit volume, distribution and strategic business initiatives. Managed Off-Premise regional headquarter calls focusing on new business development and category management for Publix, Kroger.
• Effectively used fact-based sales presentations to build business with all regional On-Premise headquarter calls in accounts such as Hooters, Turner Field, Philips Arena, Georgia Dome, Levy Restaurants, and Concessions.
• Developed distributor plans that integrated newly acquired Mexican portfolio into HUSA portfolio of brands. Attained year one volume increase of 24% on Dos Equis Lager.

Amsterdam, NL

• Successfully managed a broad territory encompassing multiple On-Premise National Account chain sectors including: fine/casual dining, concessions and airlines. Secured, nurtured and maintained buyer relationships.
• Recognized in On-Premise National Accounts for creativity in sales growth, development of sales promotions and trade marketing programs. 17.4% depletion growth over 4 year period via fact based sales presentations.
• Effectively utilized resources and drove distribution for Heineken and Amstel Light cans in the airline segment. Gained national distribution on the following airlines: American, Continental, Delta, Southwest, U.S..
• Secured initial Heineken and Amstel Light draught distribution in: Bennigan’s, Buffalo Wild Wings, Chili’s, Hooters and T.G.I. Friday’s. Drove incremental profits, volume and brand image on a national basis.
• Managed multiple outside agency partners who completed all projects within budget and deadlines.
• Recruited high performing competitors to Heineken USA to build the strength of our team.

Bs, Major: Marketing, Minor: Business Administration

Diploma, College Prep