Provided technical support for IT systems, administered network security, and coordinated with vendors to resolve technical issues. Scheduled routine maintenance and upgrades on IT hardware and software to ensure optimal performance.

Oversaw day-to-day administration, monitoring, and resolving systems and network issues. Led projects to implement technology solutions, maintained server updates, and performed daily system backups. Analyzed log files, monitored security feeds, and deployed new security solutions to ensure network security. Role also involved managing IT vendors, hardware / software purchases, Office 365, and Azure Active Directory user management.

Provided technical support for IT systems, administered network security, and coordinated with vendors to resolve technical issues. Scheduled routine maintenance and upgrades on IT hardware and software to ensure optimal performance.

Created and maintained hardware and software standards for the distribution center and supported and warehouse computer systems, RF technologies, printers, handheld scanners and computer software and ensure service levels are reached. Provided hands on, feet on the ground activities to support network and server infrastructure team.Manage internal and external vendor relationshipsResponsible for asset and license management for the distribution centerParticipate in a wide scope of IT and Business projects

Managing transportation and logistics components of organization, including expedited and prioritized work orders. Scheduling pickups for outbound shipping and data input. Collaborate with team members, vendors, and customers to coordinate effective shipping schedules, resolving complaints, handling challenges, and eliminating potential delays. Work closely with suppliers to verify shipping information, create reports for internal and external usage, and provide management personnel with pertinent data for decision-making. Analyze budget requests, maintain records, and ensure cost reporting is accurate and timely.

Serving as the primary on-site IT point of contact and assist with the analysis, definition and documentation of detailed specs for new & existing applications in compliance with CEVA’s ZDS and BDP methodologies.System maintenance, configurations, and installation of various hardware technologies & software products. Operating & maintaining all facility computer systems, including but not limited to PCs, printers, RF equipment, data collection devices, etc.Maintain IT training materials & train appropriate team(s), as required and maintain prioritized IT task list and coordinate with Corporate office to ensure task resolution occurs.Effectively identify and escalate issues as appropriate.Serving as SME (Subject Matter Expert) for the assigned CEVA application(s).Work in conjunction with Human Resources Manager and training Supervisors to monitor training and maintain documentation of training.Proactively & continuously seek to improve the highest-level service from the application(s).Log all appropriate IT problems in the CEVA Help Desk system for tracking and analytical purposes.