Athena IT Group specializes in providing IT services tailored to the unique needs of small and medium-sized businesses. We provide fractional CIO and CTO services for businesses that can't justify a full-time executive-level position. We specialize in: - Microsoft 365 and Azure migrations/implementations. - Teams, SharePoint, cloud services, Power Automate, PowerBI, and more! - Business Application expertise and implementations (accounting, CRM, WordPress, Shopify, marketing, automation, scheduling, payment processing, project management, and more.) - Strategic planning and guidance. - Managed IT, including network management, backup and recovery, and software support. - Cybersecurity. - Cloud computing. Network design, setup, and implementation. - Hardware and software support. - Helpdesk and IT support. - General IT Consulting. - Website development. - Monthly virtual support. - Vendor and support management. - Security services. - Virtualization.Additional Services: Content development. - Write content for official Microsoft Certifications, including SharePoint, SQL Server; .Net/C#, Azure, HTML/CSS/jQuery, and others.

Performed a top-to-bottom rebuild of the entire technology infrastructure for the largest independent non-profit healthcare agency in Orange County.Executive Role: • Oversaw the IT department, developed technology strategies, and managed IT infrastructure and cybersecurity. • Created and managed budgets and multiple P&Ls. Provided extensive support to the finance department. • Led corporate financial planning and strategy analysis related to IT investments and beyond. • Managed capital investment decisions, budgeting, and forecasting. • Engaged with corporate officers in broader organizational strategic planning. • Identified, purchased, and implemented new technologies as appropriate. • Built IT team and provided training and mentorship.Software & Enterprise • Implemented an electronic medical record system (EMR), reducing costs and errors. Reduced billing cycle from 24 steps to 5 steps. • Implemented mileage tracking system for off-site staff. Reduced fraud/waste over 90%. • Designed and implemented a learning management system (LMS) for our staff and clients, including the ability to live-stream classes from any campus to our clients. • Led migration of accounting system to a new system. • Implemented CRM for the development team. • Implemented IT ticket tracking system (Spiceworks). • Implemented project management software (SmartSheet). • Created dashboards to manage KPIs and other metrics.Infrastructure • Virtualized server infrastructure using VMWare. • Migrated ~300 users to Office 365 and Azure. Deployed SharePoint and Teams extensively. • Migrated legacy PBX telecom system to VoIP for significant cost savings. • Architected multi-campus Cisco network solution. • Helped manage the relocation of our main campus. Provided extensive design and implementation for a multi-year, 10-figure project. • Built multiple computer labs utilizing thin-client technology/RDP. • Vendor management.

Managed a cross-functional team of project managers, developers, database administrators, architects, and business analysts to support the rollout of the Digital Cinema Initiative (DCI) to theatres nationwide. Managed a large pipeline of software products and a portfolio of internally developed applications. Project manager on large, multiyear ERP implementation. Designed real-time, high-performance applications to gather node performance data for our network operations center (NOC). Worked with embedded HW engineers to produce specifications. Implemented a division-wide SharePoint solution for enterprise content management (ECM), including custom Web Parts, Reporting Services, BDC, and Excel Services. Developed dozens of InfoPath forms to capture field data from the mobile service technicians. Built numerous internal and customer-facing dashboards for internal and external use; provided real-time visibility into node performance data. Startup environment (a newly created division within the larger corporate structure.)Technologies used: C++, C#, HTML/CSS/JavaScript, ASP.NET, shell scripting, SNMP, and others.

Managed high-availability MS SQL databases, including design, installation, upgrades, and ongoing operational support. Managed and trained junior DBAs and developers. Helped manage the technical architecture for the Network Operations Center (NOC), including server and SAN management and other technical aspects.Architected and managed virtualization rollout (ESX/ESXi, Hyper-V)

IT director for international shipping and logistics firm. Budgeting, vendor management, and resource allocation. Managed day-to-day IT operations, support, and development teams and formulated IT policies and procedures. Built robust IT supoprt team. Developed expertise in Active Directory, Exchange, server maintenance, networking, telecom, and wireless technology upgrades.Database Administration: MS SQL, Access, Oracle, MySQL. Developed data warehouses and OLAP cubes utilizing tools like DTS, SSIS, and Scribesoft. Network/Security EngineeringApplication/Configuration Management: Managed Saleslogix upgrades, (accounting) MAS90/200/500 upgrades, and custom applications. Project Management: Implemented organization-wide IT project lifecycle, from analysis to support. Hired and managed development teams, promoting proactive IT systems management.Software Development: Spearheaded rebuild of custom line of business (LOB) operations software. Built a team that included analysts, developers, and project managers. The two-year project was delivered on time and under budget. Telecom Management: Managed multiple T1 data and voice lines, vendor upgrades, and RFP writing. Integrated GFI Faxmaker with Exchange for efficient digital faxing.Support & Help Desk: Led support team operations, including hiring, training, and performance evaluations. Monitored and reported key metrics.